Особисті дані приховані

OKSANA TUGAYEVA
HR | IT RECRUITER LEAD
Location: Valencia, Spain | Email: [відкрити контакти](див. вище в блоці «контактна інформація») | Phone: [відкрити контакти](див. вище в блоці «контактна інформація») | LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY:

Experienced HRD and IT Recruiter Lead with 9+ years of experience in international IT recruitment across EMEA, the
USA, LATAM and Asia. I help scaling tech companies build high-performing teams through strategic hiring, sharp
sourcing and recruitment analytics. Experience across fintech, healthtech, iGaming, cybersecurity, marketing,
development, design and product, working with startups, scale-ups and enterprise clients. Built three strong
companies from the very beginning and will help you do the same. Have created and led my own teams of recruiters,
trained and mentored them, and optimized hiring funnels for sustainable growth. Own database of more than 15,000
relevant candidate profiles across different pipelines and industries. Experienced in creating, implementing and
optimizing HR and recruitment processes and documentation in line with the company's tone of voice and corporate
culture.
My approach is business-driven: every hire must align with company goals and team dynamics. I combine
data, structure and empathy to design recruitment strategies with real, measurable business impact.

PROFESSIONAL EXPERTISE:

• 9+ years of experience in recruitment and HR, covering the full hiring cycle, from job description formulation to
onboarding, with specialized focus in diverse industries like cybersecurity, fintech, healthtech, iGaming and
product.
• Scouting and onboarding C-level executives, advisory board members and top talent.
• Strategic hiring partner to founders and C-level stakeholders: workforce planning, hiring forecasts and market
benchmarks.
• Support for founders and HR teams with strategic hiring setup, sourcing tactics and automation, employer
branding and hiring messaging, TA operations and interim leadership, recruitment metrics and process audits.
• Maintains a personal database with over 15,000 candidate profiles, enabling efficient talent acquisition and fast
access to qualified professionals.
• Proven ability to develop, monitor, and adjust strategic roadmaps aligned with business objectives, ensuring
smooth day-to-day operations and goal achievement.
• Manages annual budgets, forecasts, and expenditures, providing financial reports and budgeting strategies for
both recruitment and operational processes.
• Experience in building, mentoring, and managing recruitment and HR teams, including remote teams, to
optimize hiring processes and meet client needs across multiple projects and positions.
• Business development for IT outstaffing and recruitment services: client acquisition, negotiation of commercial
terms and SLAs, and key account management.
• Skilled in communicating with stakeholders, including hiring managers, clients and Board members, providing
regular progress updates and hiring analytics, and adapting strategies to meet organizational KPIs.
• Ability to identify key milestones, track project progress using management tools, and ensure alignment with
recruitment timelines and company objectives.
• Developed and implemented HR and operational policies, educational and development programs and
internal growth frameworks to ensure consistency, employee development, and compliance with
organizational standards.
• Known for fostering strong employee relations, developing motivational and peer-to-peer (P2P) engagement
programs, enhancing overall employee satisfaction and engagement.
• Expertise in organizing corporate events, executive meetings, and seminars, ensuring smooth execution and
efficient coordination with vendors and internal resources.

SKILLS:

AI tools: ChatGPT, Claude, Microsoft Copilot, Google Gemini, Perplexity, Abacus.AI,
DeepSeek, Mistral Le Chat, Grok, Metawiew, Windify, GPT, LinkedIn Recruiter (AI-
assisted search), hireEZ, SeekOut, Gem, Fetcher, Juicebox (PeopleGPT), Findem,
Loxo, Manatal AI, Eightfold AI, Beamery, Paradox (Olivia), HireVue, BrightHire,
Textio, Arya by Leoforce
Task tracking tools: Trello, Asana, Jira, ClickUp.
Sourcing & contact LinkedIn Recruiter, LinkedIn Sales Navigator, SalesQL, ContactOut, Lusha,
finding: Apollo.io, RocketReach, Kaspr, Hunter.io, SignalHire, Snov.io, GitHub, Stack
Overflow, Behance, Dribbble, X-ray/Boolean search on Google
Outreach & recruitment Gem, Lemlist, Reply.io, Woodpecker, Mailchimp, HubSpot, Pipedrive, Zoho CRM,
CRM: Salesforce
ATS: Manatal, Freshteam, PeopleHR, Bamboo, Zoho, Hurma, Greenhouse, Clever,
Breezy, TeamTailor.
Digital tools: Notion, Confluence, Google Docs/Drive, Microsoft 365, Dropbox, DocuSign,
PandaDoc, Adobe Sign, Dropbox Sign
Work tools: SalesQL, ContactOut, LN Recruiter, Personal DB, Indeed, Monster, Djinni,
Glassdoor, Jooble, Naukri, Dr.Job Pro.
Languages: Ukrainian – native
Russian – fluent
English – fluent
French – upper intermediate
Spanish – upper intermediate

CERTIFICATION:

• 2021: Sales in recruiting
• 2021: HR Brand - Profit Group
• 2018: IT HR FORUM “IT RECRUITMENT & MANAGEMENT 3.0”
• 2017: Business Academy 4Smart

EDUCATION:

• 2004-2009: Kyiv National Linguistic University; Bachelor of Linguistics (English and Spanish).
• 2008: Bogolyubov Institute for Theoretical Physics; Translation practice.

EXPERIENCE:

BankStore, Head of HR / HRG
Fintech/Banking Product Company
Spain, remote May 2026 – Present
• Managing and developing the HR team.
• Leading recruitment and talent acquisition efforts.
• Scouting and onboarding C-level, advisory board members and top talent.
• Designing and implementing educational and development programs.
• Building internal growth frameworks and peer-to-peer (P2P) engagement strategies.
• Project strategy oversight: managing and supervising key elements of the platform’s strategic initiatives,
ensuring alignment with company objectives and market trends.
• Strategic planning and execution: developing and maintaining internal and external strategies, providing
regular updates and working closely with Board members to ensure alignment and transparency.
• Stakeholder management: establishing and maintaining strong relationships with key clients and strategic
partners, serving as the main point of contact for high-level communications.

DC Logic Group, Sr. Acquisition Business Partner & Account Manager/Sr. Recruiter
Outstaffing company Aug 2025 – Apr 2026
Lithuania, Vilnius
• Identified and secured new client contracts in the IT sector, with a focus on outstaffing, product, and enterprise
clients across EMEA, US, and LATAM.
• Sourced and vetted highly qualified IT professionals, including developers, QA, DevOps, data engineers, and
tech leads, ensuring strong alignment with client needs.
• Led the full client lifecycle, from prospecting and negotiations to onboarding and ongoing relationship
management.
• Acted as a strategic hiring partner to founders and C-level stakeholders, advising on workforce planning, hiring
forecasts, and market benchmarks.
• Developed and implemented business growth strategies to expand service offerings and increase revenue
from key accounts.
• Maintained accurate records of all business development and recruitment activities, including CRM updates,
pipeline tracking, and contract management.
• Delivered monthly performance reports and hiring analytics to clients and internal leadership, supporting data-
driven decision-making.
• Collaborated closely with recruitment and delivery teams to meet hiring SLAs and maintain high candidate
quality across all projects.
• Represented the company at tech conferences and networking events to drive lead generation and brand
awareness.
• Negotiated commercial terms and service-level agreements to ensure long-term, scalable client partnerships.

Whirr Crew, IT Recruiter Lead
Outstaffing company Oct 2021 – Aug 2025
Czechia, Prague
• Planning and monitoring the day-to-day running of the business to ensure smooth progress.
• Overseeing that recruit, select, train, assign, schedule, coach, counsel, and discipline procedures for
employees are in order.
• Managing forecast requirements; preparation of an annual budget; scheduling expenditures; analysing
variances; initiating corrective actions.
• Coordination of the accounting to ensure salaries and operational activities bills are paid.
• Provide financial budgeting.
• Close collaboration and mentoring with financial, administrative departments.
• Searching, pre-screening and hiring talented people.
• Define and document the roadmap, aligning it with business objectives and stakeholder expectations. Outline
clear, actionable steps, set realistic milestones, and incorporate feedback from key stakeholders to ensure the
roadmap is comprehensive and achievable.
• Identify and prioritize key milestones in line with organizational goals and resource availability. Ensure that each
milestone contributes to the overall strategy and helps move closer to achieving critical KPIs.
• Regularly monitor the progress of the roadmap to ensure alignment with timelines and objectives. Use project
management tools and methods to track tasks, identify blockers, and adjust the timeline as necessary to stay on
course.
• Keep all stakeholders informed of progress, adjustments, and achievements. Conduct regular check-ins,
reports, and presentations to share updates and gather feedback to maintain alignment.

Outstaffing AS, HRD / Lead IT Recruiter
Outstaffing company Jan 2018 – Oct 2021
Ukraine, Kyiv; Norway, Oslo
• Defining priorities and strategies for the department.
• Planning and monitoring the day-to-day running of the business to ensure smooth progress.
• Revise and/or formulate policies and promote their implementation.

• Managing relationships and agreements with external partners and vendors.
• Ensuring that the company runs legally and in conformity with established regulations.
• Maintaining and constantly developing smart and cost-effective office supply purchases.
• Creating and correcting department employees’ role descriptions.
• Organizing department meetings when needed.
• Heading corporate events and parties organized by the company.
• Overseeing that recruit, select, train, assign, schedule, coach, counsel, and discipline procedures for
employees are in order.
• Maintaining HRM tools to ensure they are up to date.
• Ensuring that promotional plans and training plans for employees are developed.
• Instigating the creation of procedures and systems to maximise employee recruitment and retention.
• Managing forecast requirements; preparation of an annual budget; scheduling expenditures; analyzing
variances; initiating corrective actions.
• Coordination of the accounting to ensure salaries and operational activities bills are paid.
• Forming a month-to-month operational budget and ensuring the most efficient usage of it.
• Prepare monthly/weekly financial reports.
• Provide financial budgeting.
• Close collaboration and mentoring with financial, administrative departments.
• Onboarding/Offboarding.
• Searching, prescreening and hiring talented people to our great team!
• Be the best friend for all our employees and 24/7 support.

GUP, HR Specialist, IT Recruiter
Product Company March 2017 – Nov 2017
Ukraine, Kyiv
• Proactively source potential candidates through various platforms, including online job boards, social media,
and professional networks.
• Conduct pre-screening assessments to evaluate candidate qualifications and ensure alignment with job
requirements.
• Coordinate with department heads to define specific skill sets and experience required for each role to refine
the recruitment process.
• Maintain a pipeline of potential talent, ensuring a steady pool of qualified candidates for future needs.
• Regularly update and organize the internal HR database, ensuring accurate tracking of candidate statuses,
interview outcomes, and candidate communications.
• Schedule, conduct, and document interviews with potential hires, providing constructive feedback to hiring
managers.
• Use database tools to streamline interview scheduling, follow-ups, and document interview results for better
hiring decisions.
• Ensure confidentiality and compliance with company data policies when managing candidate information.
• Collaborate with the Marketing team on employer branding activities to promote the company's culture,
values, and career opportunities through digital and in-person events.
• Manage the employee relations function and ensure consistent application of company policies and
procedures.
• Manage administrative tasks for various HR processes, including onboarding, offboarding, performance
reviews, and payroll coordination.
• Ensure accurate documentation and filing of employee records, including contracts, evaluations, and legal
compliance documents.
• Maintain HR policies and procedures documents, ensuring they are updated, accessible, and compliant with
current labor laws and company policies.

• Plan and organize team-building activities that encourage collaboration, teamwork, and morale-building
among employees.
• Gather feedback post-event to improve and optimize future team-building initiatives.
• Conduct pre-employment checks, including reference and background verification, as per company
procedures.
• Design and implement employee motivation programs, such as recognition schemes, career development
initiatives, and wellness programs.
• Coordinate social and sporting events that foster a positive work environment, including family days, seasonal
celebrations, and sports competitions.
• Work with external vendors and partners to arrange logistics, ensuring a smooth and enjoyable experience for
participants.
• Measure program effectiveness through feedback and participation rates, refining activities as needed to
maximize engagement.
• Create and distribute informative resources on HR policies, upcoming events, and new programs to enhance
employee engagement and awareness.
• Implementing and developing new projects.

Panasonic, Business Operation Expert / Service department Feb 2016 – Nov 2017
Ukraine, Kyiv
• Accurately calculate employee compensation, including salaries, bonuses, benefits, and other incentives,
ensuring adherence to company policies and relevant legal standards.
• Coordinate regularly with 15 foreign service centers to align financial practices, compensation calculations, and
compliance with local labor laws.
• Facilitate smooth communication channels across international teams to manage cross-border payroll, tax
regulations, and reporting requirements.
• Collaborate on standardizing financial processes and implementing best practices across centers to improve
efficiency and maintain consistency.
• Support service centers with training on company protocols, financial systems, and compliance updates,
fostering effective, synchronized operations.
• Generate and analyze monthly financial reports detailing payroll expenses, compensation breakdowns, and
budget variances for management review.
• Provide insights and summaries of trends, discrepancies, or areas requiring budget adjustments.
• Prepare reports that comply with company policies and regulatory standards, ensuring accurate
documentation for audits and internal reviews.
• Plan and organize materials, presentations, and data summaries for seminars on financial operations and
compensation.
• Handle logistics such as venue setup, participant registration, and distribution of seminar materials to enhance
the learning experience.
• Collect participant feedback post-seminar to assess effectiveness and identify areas for improvement in future
sessions.
• Create engaging and data-driven presentations on compensation structures, financial reports, or HR policies
for various stakeholders.
• Use clear visuals, charts, and summaries to communicate complex financial information to non-specialist
audiences.
• Continuously refine presentation materials based on feedback and emerging financial or HR trends to keep
content relevant and impactful.

Panasonic, Personal Assistant of General Director / Corporate Manager Nov 2013 – Feb 2016
Ukraine, Kyiv
Corporate Manager
• Coordinated and planned top executive corporate meetings: Director’s meetings, Investor Relations meetings,
Annual Meetings and other executive-level events.
• Participated in meetings with investment banks, professional advisers and customers, with or without the
Relationship Director.
• Searched for new corporate clients and continuously upgraded the client base.
• Conducted marketing research among corporate clients.
• Kept track of event logistics in a comprehensive and organized way, coordinating external vendors and internal
resources.
• Signed corporate agreements and documents.
Personal Assistant of General Director
• Handle and organize all incoming and outgoing communication, including emails, letters, and official
documentation, ensuring timely responses and proper documentation.
• Track and prioritize correspondence, flagging urgent items and routing messages to appropriate stakeholders.
• Maintain a systematic filing system for all correspondence, supporting accessibility and compliance with
company records management policies.
• Assist employees, executives, and guests in obtaining the necessary visas for international travel, handling
documentation, application forms, and supporting materials.
• Coordinate with relevant embassies or consulates, tracking visa applications and ensuring timely processing.
• Provide guidance on visa requirements based on travel destinations and maintain up-to-date information on
changes in international travel policies.
• Arrange travel logistics for employees and executives, including hotel accommodations, transportation, and
flights, ensuring smooth and efficient travel experiences.
• Coordinate bookings and itineraries, aligning with schedules and preferences, and handle any last-minute
changes or cancellations.
• Provide high-quality written translations of corporate documents, correspondence, and presentations, ensuring
accuracy and maintaining the original meaning.
• Translate materials as needed for different languages, working with external translators if required for
specialized language needs.
• Utilize programs such as Lotus and SAP to manage corporate data, create reports, and handle tasks like
Contract Memo creation and claims processing.
• Oversee the supplier registration process, ensuring compliance with company requirements and approving
supplier accounts in alignment with procurement guidelines.
• Review and approve budget proposals from departments and suppliers, ensuring financial alignment with
company priorities and budget limits.
• Collaborate with finance and procurement teams to streamline supplier approval processes, maintaining
accurate records for future reference.
• Oversee the processing, payment, and reconciliation of leasing bills, ensuring timely and accurate payments.
• Prepare monthly reports on leasing expenses, tracking budget usage and identifying any variances for financial
review.
• Coordinate with leasing vendors to address issues and negotiate terms as needed to ensure favorable
agreements for the company.
• Draft, review, and manage corporate agreements, including vendor contracts, service agreements, and
partnership documents, ensuring all terms are in compliance with company standards.
• Organize high-level meetings for executives, including creating schedules, preparing agendas, and
coordinating presentations and supporting documents.

*References upon request.