Інна

INNA ZHEGLOVA

CONTACT OBJECTIVE

[відкрити контакти](див. вище в блоці «контактна інформація») Seeking a position as a Travel Manager or similar in your
company. Eager to apply my experience in organizing
ina@[відкрити контакти](див. вище в блоці «контактна інформація»)
personalized travel, project management, and customer
Kiev service to contribute to the company’s growth.

inna_zheglova (instagram)
WORK EXPERIENCE
TRAV E L A D VISER
EDUCATION
ADVISEME Travel
University April 2024 - October 2024
2007 - 2012
Understanding clients' travel preferences, budgets, and
B.A. in Tourism and Hospitality
interests to provide personalized travel
recommendations
PERSONAL QUALITIES Designing and organizing customized travel itineraries,
Flexibility and quick adaptation including transportation, accommodation, activities,
to new conditions. and special requests
High level of self-organization Booking travel services like flights, hotels, transfers etc.
and initiative. Providing expert advice on destinations, travel
Client-focused and friendly insurance and local requirements
approach. Staying updated on travel trends and industry changes
Building client relationships for repeat business

SKILLS
TRAV E L D E SIGNER
Deep knowledge in tourism Freelancer
industry October 2020 - June 2024
Communication and negotiation Designing tailored travel experiences based on clients’
skills, Problem-solving skills, preferences, interests, and budgets
Organization and time Investigating destinations, attractions, and experiences
management skills to suggest the best options for each client
Knowledge in web design (Figma) Staying informed about popular and unique destinations
English – Level C1 (spoken and Arranging all travel components such as flights, hotels,
written), German - Level A2, transfers, and tours, ensuring everything aligns with the
Italian - Level A1 itinerary
Proficiency in modern tools Monitoring trips to ensure everything runs smoothly,
(Notion, Canva, Google from logistics to problem-solving on the go
Workspace).
WORK EXPERIENCE

HEAD O F T HE EVENT DEPARTMENT
OHI-S (education and training for dentists)
July 2019 - October 2020

Leading and supervising event planners and staff,
ensuring efficient operations and clear communication
Creating and managing event budgets, ensuring events
are executed within financial constraints
Sourcing, negotiating, and managing vendors, suppliers,
and partners for events
Overseeing all aspects of event coordination, from
logistics to on-site management
Handling any issues or challenges that arise before,
during, or after events
Analyzing event success and providing reports on
outcomes, feedback, and areas for improvement

TRAV E L S P ECIALIST
Zeffir Travel
February 2016 - June 2019

Preparing individual, preplanned itineraries and selling
prepared package tours
Arranging for accommodations, meals, car rentals,
sightseeing tours, transfers of passengers and luggage,
and entrance to special attractions
Assisting clients with obtaining necessary documents
such as visas, passports
Handling any issues during travel, such as cancellations
or delays, and providing alternative solutions
Managing payments and ensuring clients are billed
accurately for their bookings and services
WORK EXPERIENCE

SALE S M A N AGER
Robinson Club Hotel Minsk
April 2012 - April 2015

Interact with guests regularly to gain feedback on
quality & service effectiveness
Negotiate with clients and prepare contracts
Analyse customer requirement and prepare customized
business proposals
Develop and maintain relationships with key clients in
order to produce group business
Manage existing corporate accounts
Sell hotel guestrooms groups, catering services and
banquet facilities through direct client contact to
maximize room revenue

FRON T O FFICE AGEN T
Robinson Club Hotel Minsk
June 2011 - April 2012

Preparing individual, preplanned itineraries and selling
prepared package tours
Arranging for accommodations, meals, car rentals,
sightseeing tours, transfers of passengers and luggage,
and entrance to special attractions
Assisting clients with obtaining necessary documents
such as visas, passports
Handling any issues during travel, such as cancellations
or delays, and providing alternative solutions
Managing payments and ensuring clients are billed
accurately for their bookings and services