Eugene

Eugene Bondarets
[відкрити контакти](див. вище в блоці «контактна інформація»)
@EugeneBondarets
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

➢ Profile
Experienced executive with 20+ years of expertise in business development, revenue growth, and organizational
leadership in a variety of B2B and B2C industries with a strong focus on partnership management. Solid background in
developing sales processes, managing P&L, and driving growth through effective go-to-market strategies.
Proficient in financial planning and optimizing operational efficiency. Skilled in creating smooth and effective user
journeys, adapting solutions to customer demands, and optimizing client acquisition. Strong background in team
leadership, including cross-cultural and cross-functional management.
Excellent negotiation, communication and presentation skills, experienced public speaker. Customer-centric and goal-
oriented. Dedicated team player.
➢ Professional Experience
Executive Director for Lifelong Learning and Global Partnership
American University Kyiv (Kyiv, Ukraine) | November 2021 – February 2025
Scope: Full accountability for the Lifelong Learning business line (executive and professional education), including
sales, partnerships, marketing, and financial performance
• Key Achievements and Responsibilities
- Revenue & Growth: Built a profitable portfolio of 30+ programs, delivering 39% YoY revenue growth (2024 vs.
2023) and 750+ students enrolled, and profitability above forecast
- Partnership Leadership: Negotiated and managed long-term collaborations with EPAM Systems, DTEK, and
Arizona State University, co-creating corporate education programs for tech and energy sectors and generating
long-term multi-million UAH revenue streams
- Sales & Marketing: Designed and implemented GTM strategy, managing sales funnels, pricing, and customer
experience. Supervised integrated brand and digital campaigns (Google Ads, Meta, LinkedIn, Telegram),
achieving lead-to-buy conversion improvements and optimizing acquisition cost per channel
- Client Experience: Maintained NPS between 80–95%, implementing continuous UX improvements based on
customer feedback
- Financial Oversight: Owned full P&L; calculated break-even per course, optimized pricing, and ensured
profitability across all offerings with >30% average net contribution
- CRM & Reporting: Used Salesforce CRM to monitor pipeline performance, conversion metrics, and ROI across
multiple campaigns, ensuring data-driven decision making
- Cross-Functional Leadership: Directed cross-departmental collaboration, involving Brand Marketing, Digital
Marketing, Enrollment, PR & Communications, Legal & Compliance, Finance, and other departments, as well
as external vendors

Program Manager at USAID-Funded Program / Director at Training Center
Information Systems Security Partners (Kyiv, Ukraine) | November 2020 – November 2021
• L&D Programs Design & Delivery
- Conducted a comprehensive skills gap and needs analysis using diverse tools, including self-assessment,
managerial feedback, expert interviews, best-practice benchmarking, and industry reports
- Built a data-backed portfolio of cybersecurity training programs addressing the needs of 2,500+ professionals
across technical and leadership roles

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 - Designed blended learning experiences that combined online, experiential, and instructor-led programs,
delivering outcomes ahead of schedule

• Stakeholder Engagement
- Partnered with global certification providers (ISACA, EC-Council, CompTIA) to ensure programs reflected digital
learning innovations and industry trends
- Built and managed stakeholder relations with USAID and implementing partners; oversaw reporting and
budgeting
• Business Unit Management
- Oversaw a $multi-million USAID-funded cybersecurity training initiative for 2,500+ professionals in critical
infrastructure, launched 4 months ahead of schedule
- As Training Center Director, grew revenue 380% YoY through new open and corporate training products (e.g.
Forensics, OSINT)
- Implemented new GTM models and lead generation strategies, establishing a long-term business development
framework
Business Development Executive for the External Market
Academy DTEK (Kyiv, Ukraine) | November 2017 – November 2020
• Sales Management & Customer Service
- Generated $670,000+ in B2B sales of corporate training programs, becoming the top-performing sales executive
in 2019 and 2020
- Secured an exclusive regional partnership with Visa International for regional L&D services across CEE/CIS,
delivered training across Kazakhstan, Belarus, Armenia, and Georgia
- Led enterprise partnerships with clients across banking, pharma, agriculture, IT, NGO, and other sectors to find
the best L&D solutions through ready-made or customized programs
- Used Zoho CRM to manage the sales funnel and maintain long-term partner relationships
• L&D Program Design & Delivery
- Performed end-to-end management of a turn-key executive education program at Stanford for 45 C-level
bankers from 7 countries
- Collaborated with product, marketing, and operations teams to co-create tailored, data-driven education
offerings
- Developed and delivered workshops on Design Thinking; featured as a speaker at AWS Educational Summit in
Kyiv and Visa Regional Conference in Armenia
Marketing & Sales Leadership Roles (details may be provided upon request)
• Business Development Manager for DynEd Project
DEC Education (Kyiv, Ukraine) | November 2016 – November 2017
Led B2B sales of English-language software solutions to corporate clients
• Deputy Director for Business Development
Illichivska Life Insurance Company (Kyiv, Ukraine) | June 2013 – October 2016
Managed 6 regional sales offices and 80–120 agents
• Head of Marketing Department | Oct 2006 – Dec 2012
MetLife Ukraine | August 2002 – December 2012
Full accountability for the national brand strategy and marketing communications
• Regional Sales Executive | Sep 2004 – Oct 2006
MetLife Ukraine | August 2002 – December 2012
Managed sales agent networks across 4 regions
• Unit Manager | Aug 2002 – Sep 2004
MetLife Ukraine | August 2002 – December 2012
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 Built and led a high-performing team of life insurance agents

➢ Education
• Professional Postgraduate Diploma in Marketing
International Institute of Business, Kyiv, Ukraine, 2011-2012
• Bachelor of Business Administration in Management
International Christian University, Kyiv, Ukraine, 1995-1999
➢ Certificates & Training
• Multiple corporate and open-enrollment training
• Strategic Negotiation (American University Kyiv,
courses, including but not limited to: personal
2023)
efficiency, project management, effective
• Critical Thinking (American University Kyiv, 2024)
teamwork, emotional intelligence, situational
• Innovation Masters: Design Thinking (Stanford
management, negotiation and sales, public
Center for Professional Development, USA, 2019)
speaking, training for trainers, AI for business, etc.

➢ Core Competencies & Skills
• Business Development & Strategic Partnership: Partnership Lifecycle Management, Strategic Alliances, Deal
Structuring & Negotiation, Client Acquisition & Retention, Key Account Management, Joint Business Planning,
C-Suite Relationship Building, Partner Success & Global Integration
• Commercial & Financial Leadership: GTM Strategy Development, B2B & Enterprise Sales, Market Expansion,
Revenue Growth & Profitability, Pricing Strategy, P&L Ownership, Cost Optimization, Budgeting & Financial
Forecasting, Performance Management
• Leadership & Organizational Development: Team Leadership & Mentoring, KPI-Driven Performance
Management, Talent Development & Empowerment, Cross-Functional Collaboration, Change Management,
Operational Excellence, Process Optimization & Improvement
• Client & Stakeholder Management: C-Suite Relationship Building, Contract Management, Partner Success &
Retention, Executive Communications, Customer Journey Optimization
• Program & Project Execution: End-to-End Program Delivery, Project Lifecycle Oversight, Risk & Resource
Management, Multi-Market Coordination, Cross-Functional Alignment (Legal, Finance, Marketing, Product)
• Digital & Analytical Proficiency: CRM Management (Salesforce, Zoho), HubSpot, ROI & KPI Analysis, Revenue
& Pipeline Analytics, Lead Generation Automation, Google Analytics, Data-Driven Decision-Making, Market
Intelligence & Competitive Analysis
• Interpersonal & Soft Skills: Strategic Communication, Negotiation & Persuasion, Critical Thinking, Complex
Problem-Solving, Adaptability, Emotional Intelligence
➢ Languages
• English: Fluent (C1)
• Ukrainian: Native Speaker
• Polish: Intermediate (B1)
• Russian: Native Speaker
• German: Basic (A2 progressing)
➢ Availability and Mobility
• Availability to start: immediate (no notice needed)
• Possible work formats: On-site (open to relocation across Europe, Middle East, the Americas), Hybrid, Remote
• Business trips: Ready to travel up to 50% of work time

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