Катя

KATYA
KOLISNICHENKO

ABOUT ME
CONTACT
Results-driven and highly motivated in everything I do.
Proven ability to establish and maintain excellent communication and
[відкрити контакти](див. вище в блоці «контактна інформація»)
relationships with clients.
[відкрити контакти](див. вище в блоці «контактна інформація») Dedicated to identifying customer needs and delivering effective solutions.
Zhytomyr, Ukraine Interested, hardworking and can not wait for a new chapter in my career.

EDUCATION EXPERIENCE
Zhytomyr Ivan Franko Waitress / Hostess / Phone operator 2013 - 2024
State University
Princess Cruises, Santa Clarita, CA
Specialist, Philology of English
• Communikate with guests over the phone and in person
language and literature.,
• Serving guests in a restaurant and buffet.

2006 - 2011 • Dealing with complains in a way to make sure that guest would be satisfied.
• Creating long last memories for guests.
• Positive first and last impressions.
SKILLS • Take reservations

Adaptability
Manager 2011 - 2013
Communication skills
Chain of stores "Chystulya", Zhytomyr
Fast Learner • Train personnel
Strong stress resistant • Opening new stores
• Interviewing candidates for open positions
Critical Thinking
• Instructing newcomers
Customer Service
Waitress 2008 - 2010
Leadership
Restaurant "Stara Gubernia", Zhytomyr
Friendliness
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
LANGUAGE

English
REFERENCES
Ukrainian
Available upon request