Alina

JUNIOR PROJECT MANAGER
ALINA FARTUSHNA
I am open to the world and always strive to unite people around a shared goal, creating an
atmosphere of trust, support, and efficiency. My appreciation for human uniqueness helps
me connect with different teams and partners, learning from their experiences and growing
together.
I quickly adapt to new environments, thrive in dynamic settings, and embrace challenges as
opportunities for growth. Problem-solving is not just a task for me—it’s a path to
PERSONAL development.
Name My sense of responsibility, initiative, and strategic mindset enable me to manage processes
Junior Project Manager Alina
Fartushna effectively and achieve results.
Address
Ukraine
Кyiv
Phone number EDUCATION AND QUALIFICATIONS
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Email Bachelor's Degree in International Tourism
Aug 2018 - Jun 2022
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Kyiv National University of Trade and Economics, Kyiv
Date of birth
01-04-2001
Gender
Female WORK EXPERIENCE
LANGUAGES
Ukrainian Nov 2023 - Present International Sales and Marketing manager
LLC "MCC "Specmash", Кyiv region, Brovarskyi district,
English Kalynivka
Polish
1. Managing international projects – overseeing the full cycle of
German sales and supply in the municipal and road machinery sector, from
customer requests to final delivery and reporting.
2. Sales and export coordination, including:
• Evaluating customer inquiries and technical requirements.
• Aligning with engineering and production teams for feasibility
and timely manufacturing.
• Monitoring production progress and organizing international
logistics and customs clearance.
3. Developing supplier and distributor partnerships – sourcing
new suppliers and distributors abroad, conducting business trips,
and maintaining strong commercial relationships.
4. Leading localization projects – adapting products and
marketing materials for regional markets to enhance customer
engagement and regulatory compliance.
5. Providing after‑sales support – coordinating maintenance
and issue resolution to ensure high customer satisfaction and
long‑term cooperation.
6. Marketing and promotion strategy, including:
• Planning PR and marketing activities.
• Managing targeted ads, Google Ads, and promotional
campaigns.
• Creating marketing materials and overseeing content for
websites and social media.
• Organizing participation in international trade shows and industry
events.

Feb 2022 - Nov 2023 Flight Attendant
WizzAir Hungary, Gdansk, Poland
1.Organization and Control
• Ensuring flight safety and compliance with regulations.
• Managing boarding procedures and passenger seating logistics.
2. Problem-Solving and Crisis Management
 • Identification and resolution of conflicts, preventing escalation.
• Quick adaptation to changing situations and unexpected
challenges.
• Providing first aid and making critical decisions under pressure.
3. Communication and Coordination
• Maintaining clear and effective interaction with crew,
passengers, and pilots.
• Ensuring smooth information flow and execution of procedures.
• Facilitating teamwork and collaboration in high-pressure
environments.
4. Sales and Service Management
• Managing Duty-Free sales, meeting revenue and service quality
goals.
• Maintaining high customer service standards.
• Monitoring quality control and compliance with operational
procedures.

May 2021 - Feb 2022 Customer Support Specialist
SkyUp&JoinUp company, Кyiv, Ukraine
1. Traveler Support & Assistance – providing 24/7 customer
support, ensuring timely issue resolution, and maintaining
efficiency in urgent situations.
2. Expert Guidance – advising travelers on visa, baggage, and
travel regulations while ensuring accuracy and compliance.
3. Partner Communication – coordinating with insurance
companies, hotels, and travel partners to resolve customer issues
and ensure smooth collaboration.
4. Crisis & Complaint Management – assisting travelers during
flight delays, insurance claims, and hotel issues while handling
complaints with professionalism and customer focus.

Nov 2019 - May 2021 Junior business manager
FlaminGoS coffee shop&travel agency, Кyiv, Ukraine
1. Business Operations Management – overseeing daily
processes, ensuring efficiency and high service standards.
2. Market Analysis & Strategic Planning – researching trends,
selecting optimal locations, and assessing expansion
opportunities.
3. Financial Oversight – managing procurement, budgeting, and
pricing strategies to optimize costs and profitability.
4. Marketing & Business Growth – integrating coffee and travel
services, developing customer loyalty programs, and executing
promotional campaigns.
5. Team Leadership – recruiting, training, and managing staff
while monitoring performance and optimizing workflows.
6. Partnerships & Quality Control – negotiating with suppliers,
ensuring timely procurement, and maintaining service excellence.

Jun 2019 - Oct 2019 Restaurant Administrator
Premier Fort Beach Hotel 4*, Sveti Vlas, Bulgaria
1. Managing Restaurant Operations – overseeing all processes
to ensure efficiency and high service standards.
2. Guest Experience & Service Quality – controlling seating
arrangements, order execution speed, and overall service quality.
3. Team Coordination – managing and aligning kitchen, bar,
waitstaff, and cleaning teams for seamless operations.
4. Event Organization & Client Communication – planning
special events and maintaining direct communication with clients.
 SKILLS & COMPETENCIES
Process management & team coordination
Business analysis (requirements gathering, User Stories, Acceptance Criteria)
Client and partner relations (B2B, B2C)
Logistics, international sales, and marketing
Event organization & corporate communication
Business negotiations & conflict resolution
English – Upper Intermediate

HARD SKILLS

Microsoft Office Suite
Meta Business Suite
Google Suite
Facebook Ads Manager
Microsoft Teams
Photoshop
WordPress
GPTchat

MY MOTIVATION&CAREER GOAL
I am eager to evolve professionally and gain hands‑on experience in the digital field, embracing the
challenge of transitioning from offline process management to the online environment.

What drives me most is the opportunity to collaborate with industry experts, learn from their insights,
and continuously grow. The flexibility of this role will help me stay motivated and perform at my best.

With a strong learning mindset, resilience, teamwork skills, and the ability to organize processes and
manage stress effectively, I am confident in my ability to adapt quickly and bring value to your team.
This opportunity aligns perfectly with my professional ambitions, and I am committed to contributing
to the company’s success.