Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/13055815/

Досвід роботи

Customer support representative

з 06.2025 по нині (1 рік 4 місяці)
Helpware, Дистанційно (IT)

My initial tasks included responding to user inquiries in a timely and professional manner, troubleshooting problems, providing clear solutions, escalating issues higher when necessary.

Following a later promotion, I was assigned tasks of providing second-line support, handling inquiries related to GDPR (General Data Protection Regulation) and DSA (Digital Service Act) EU laws, escalating legal inquiries and ensuring transparency in content moderation.

Exchange Specialist

з 09.2024 по 01.2025 (5 місяців)
One, Київ (IT)

Ensuring the work of the online cryptocurrency exchanger, record-keeping in Google Sheets.

Technical Support Specialist

з 03.2024 по 07.2024 (5 місяців)
Howly, Дистанційно (IT)

Consulting users of an international platform on issues related to resolving a wide range of technical problems.

3D Generalist

з 09.2023 по 01.2024 (5 місяців)
Contracting, Дистанційно (IT)

Development of 3D models for characters, props, and environments, creation of animations, and their implementation into the engine.

3D Artist

з 01.2022 по 09.2023 (1 рік 9 місяців)
Freelancing, Дистанційно (IT)

Architectural and product visualization, as well as the creation of game-ready models, freelance based.

Photographer | Photo Editor

з 09.2019 по 06.2021 (1 рік 10 місяців)
Freelancing, Дистанційно (Шоу-бізнес, мистецтво, культура)

Conducting photoshoots and editing photos using Photoshop and CameraRAW.

Освіта

Kyiv National University of Technologies and Design

Mechatronics and Computer Technologies, "Computer Science", Київ
Вища, з 2023 по 2024 (1 рік)

Kyiv National University of Technologies and Design

Mechatronics and Computer Technologies, "Computer Science", Київ
Незакінчена вища, з 2019 по 2023 (4 роки)

Знання і навички

• Critical thinking
• Analytical thinking
• Attentiveness
• Time management
• Ability to multitask
• Ability to work under pressure
• Communicability
• Problem solving
• Linux
• Windows
• Python basics
• HTML/CSS basics.
• MS Excel
• Google Sheets

Знання мов

• Англійська — просунутий
• Українська — вільно