Анастасія

ANASTASIIA SHYMCHUK

EXPERIENCE

Oct 2023 S A L E S A S S I S TA N T | S H I F T L E A D E R | M A K E U P
May 2025 D E PA RT M E N T M A N A G E R
N o r m a l N e d e r l a n d | Groningen, Netherlands

· Provided exceptional customer service resulting
in a 20% increase in sales at previous retail
position
· Led shift operations, demonstrating strong
leadership and decision-making skills in a fast-
paced environment
· Resolved customer complaints effectively,
ensuring a positive shopping experience and [відкрити контакти](див. вище в блоці «контактна інформація»)
fostering customer loyalty
· Trained new employees on product knowledge Netherlands, Twijzel, 23 Boppelannen
and sales techniques, enhancing team’s overall
efficiency [відкрити контакти](див. вище в блоці «контактна інформація»)

Feb 12, 2002
Oct 2022 W A I T R E S S | W I N E TA S T I N G R O O M M A N A G E R
Ukrainian
Jul 2023 V i l l a M a t i l d e A v a l l o n e | Cellole, Italy
[відкрити контакти](див. вище в блоці «контактна інформація»)
· Served customers efficiently in a high-volume k-ab20a4276
restaurant, demonstrating significant multitasking
skills.
· Developed and executed a streamlined workflow
for service during peak hours, improving
OBJECTIVE
customer satisfaction.
· Conducted wine tastings for groups, providing Dedicated and results-driven professional with a
informative insights and pairing strong background in sales, customer service, and
recommendations. team leadership. Skilled in problem-solving,
communication, and adaptability, with a proven
track record of enhancing customer experience
Mar 2022 B A R I S TA and driving sales growth. Seeking an opportunity to
Oct 2022 P a s t i c c e r i a B a l d a s c i n o | Sessa Aurunca, Italy apply my expertise in a dynamic environment,
contributing to business success and team
· Actively participated in team meetings and development.
training sessions, fostering a collaborative work
environment
· Provided exceptional customer service by taking
orders accurately and efficiently, contributing to
SKILLS
a positive cafe atmosphere

· Customer service
Jan 2021 B U S I N E S S O W N E R | A RT I S T | S M M · Problem-solving
Apr 2023 L a v k a L i s o v o i | Lutsk, Ukraine · Time management
· Handled all aspects of business operations, from · Communication
budgeting to customer relations, ensuring smooth
day-to-day functionality.
· Teamwork
· Organizational skills
· Goal-oriented
PHOTOGRAPHER
· Creative thinking
| International
· Adaptability
· Managed all aspects of studio and outdoor
shoots, including equipment setup and lighting
adjustments
· Executed timely delivery of edited images to LANGUAGES
clients, adhering to tight deadlines and ensuring
high standards
· English | Advanced.
B2 in listening, reading, writing and speaking.
Currently, 100% of my professional
communication is in English every day.
E D U C AT I O N
· Ukrainian | Native
· Italian | Intermediate
Sep 2019 C U LT U R O LO G Y | B A C H E LO R ' S D E G R E E W I T H
Jun 2023 HONOURS · Dutch | Intermediate
Lesya Ukrainka Volyn National University
| Lutsk, Ukraine