Сайт пошуку роботи №1 в Україні
- Файл
Анастасія
Менеджер роботи з клієнтами
- Місто проживання:
- Старокостянтинів
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав телефон .
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/13385287/
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
ANASTASIA PENTYUK
Customer Service
[відкрити контакти ](див. вище в блоці «контактна інформація») [відкрити контакти ](див. вище в блоці «контактна інформація»)
PROFILE
Passionate and results-driven Customer Service Expert with a track record of exceeding customer expectations and driving
satisfaction in diverse environments. Renowned for my ability to transform challenging situations into positive outcomes and
build lasting customer relationships. Equipped with a unique blend of empathy, technical proficiency, and an unwavering
commitment to service excellence. Known for a proactive approach, attention to detail, and a knack for innovation in service
delivery.
EMPLOYMENT HISTORY
Customer Service Representative, Vodafone Ukraine Feb 2021 — Feb 2022
Starokostyantyniv
• Handle inbound calls, emails, and chat inquiries from customers regarding their mobile and internet services.
• Provide accurate information about Vodafone products, services, and promotions.
• Escalate complex cases to higher-level support or specialized departments as necessary.
• Provide basic technical support and troubleshooting for mobile devices and internet connections.
• Participate in training sessions and team meetings to stay updated on new products, services, and procedures.
A saleswoman , Clothing-store May 2020 — Feb 2021
Starokostyantyniv
• Greet customers warmly and engage with them to understand their fashion needs and preferences.
• Provide personalized styling advice and recommendations based on the latest fashion trends and customer
preferences.
• nform customers about product features, benefits, and care instructions.
• Address customer inquiries and resolve issues promptly and professionally
• Operate the cash register, process payments, and handle transactions accurately.
EDUCATION
Żak Szkoła Mar 2023 — Present
Criminology Poznań
Akademia Muzyczna Oct 2021 — Feb 2022
High School Starokostyantyniv
SKILLS
CRM Expert Communication Skills Expert
Zendesk Expert Customer Service Skills Expert
Salesforce Experienced Creative Problem Solving Expert
Microsoft Office Expert Empathy Expert
LANGUAGES
English C1 Ukrainian C2
Polish C1 Russian B2
Customer Service
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PROFILE
Passionate and results-driven Customer Service Expert with a track record of exceeding customer expectations and driving
satisfaction in diverse environments. Renowned for my ability to transform challenging situations into positive outcomes and
build lasting customer relationships. Equipped with a unique blend of empathy, technical proficiency, and an unwavering
commitment to service excellence. Known for a proactive approach, attention to detail, and a knack for innovation in service
delivery.
EMPLOYMENT HISTORY
Customer Service Representative, Vodafone Ukraine Feb 2021 — Feb 2022
Starokostyantyniv
• Handle inbound calls, emails, and chat inquiries from customers regarding their mobile and internet services.
• Provide accurate information about Vodafone products, services, and promotions.
• Escalate complex cases to higher-level support or specialized departments as necessary.
• Provide basic technical support and troubleshooting for mobile devices and internet connections.
• Participate in training sessions and team meetings to stay updated on new products, services, and procedures.
A saleswoman , Clothing-store May 2020 — Feb 2021
Starokostyantyniv
• Greet customers warmly and engage with them to understand their fashion needs and preferences.
• Provide personalized styling advice and recommendations based on the latest fashion trends and customer
preferences.
• nform customers about product features, benefits, and care instructions.
• Address customer inquiries and resolve issues promptly and professionally
• Operate the cash register, process payments, and handle transactions accurately.
EDUCATION
Żak Szkoła Mar 2023 — Present
Criminology Poznań
Akademia Muzyczna Oct 2021 — Feb 2022
High School Starokostyantyniv
SKILLS
CRM Expert Communication Skills Expert
Zendesk Expert Customer Service Skills Expert
Salesforce Experienced Creative Problem Solving Expert
Microsoft Office Expert Empathy Expert
LANGUAGES
English C1 Ukrainian C2
Polish C1 Russian B2
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Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/13385287/