Varvara

KRAMARCHENKO VARVARA

customer support representative/
deputy of a store

About Me
I have multi-disciplinary experience in a variety of industries
including sales, jewellery shop management, KYC processes and
customer support. I also have experience in positions with
[відкрити контакти](див. вище в блоці «контактна інформація») operational management elements - in the role of restaurant and
fitness centre receptionist. I demonstrate high performance in all
+38067842723
roles, ranking amongst the top performers and achieving
recognised results. I am a good learner, adapt easily to new
Bulgaria, Varna
challenges and am committed to continuous professional
development.
I am able to work in a team, which enables me to collaborate
effectively with colleagues to achieve common goals, and I am self-
motivated, able to work remotely and know how to organise work
EDUCATION from home.
WORK EXPERIENCE
Poltava University of Dec 1 2023 - Jun 1 2025
economics and trade Blackcatcard&Gekkard
2019-2021
Support and verification department
College of Economics and Customer support for both financial institutions via e-mail

Management Verification of incoming applications and verification of customer
2015-2018 documents for compliance
Communicating with management directly to address general
customer and technical issues
SKILLS
Sep 10 2021 - Apr 2023
Brand name: ”Zolotiy Vik”
Experience of working in a retail environment

Strong communication skills (mother tongue) Deputy store manager
Fast career growth
Consultation and purchase processing
Training and mentoring of new employees

Ability to adapt to new conditions and learn quickly Working with documentation and e-mail
High level of self-organisation and responsibility Staff training andinventory of goods (jewelry)
Jul 2023 - Oct 2023

Just School

English school counselor
Сonsulting clients and selecting the best product for their request

LANGUAGE
English at the Intermediate level. I can confidently cope with the
English - B1 basic tasks of written communication: conducting business
correspondence, interacting with clients and colleagues in standard
Ukrainian - fluently work situations. I continue to actively develop my language skills,
striving for greater accuracy and confidence in expressing my
Russian - fluently thoughts. My conversational level allows me to maintain simple
communication and solve everyday tasks.