Krystyna

ABOUT ME
Experienced logistics coordinator with more than 6 years of experience, focused
on optimizing supply chain operations and enhancing customer satisfaction.
Skilled in problem-solving, adapting to changing environments, proactive, drive
success across logistics, sales and customer success roles.

WORK EXPERIENCE
Krystyna Zhuravlova 12/02/2018 – 31/08/2023 Ukraine

Date of birth: 26/03/1997 Freight Broker and Logistics Coordinator Landstar
Nationality: Ukrainian - Sales and client management: Marketed available loads to carriers,
negotiated rates and secured contracts to maximize profitability and expand
Gender: Female the customer base.
- Coordination and Planning: Efficiently plan and coordinate logistics
operations, including transportation, shipping, receiving and inventory
management, to ensure timely and cost-effective delivery of goods.
- Team Leadership and Mentorship: Led and mentored a team, providing
CONTACT guidance and training to enhance skills and ensure effective logistics
operations.
Amsterdam, Netherlands - Operations: Monitored and tracked shipments, providing real-time updates
 to clients and resolving any issues promptly.
(Home) - Time Management and Prioritization: Effectively manage multiple tasks and
prioritize activities based on urgency and importance. Meet deadlines and
 [відкрити контакти](див. вище в блоці «контактна інформація») ensure smooth coordination of logistics activities within tight timelines.
- Problem Solving: Identify and resolve logistics-related problems, such as
[відкрити контакти](див. вище в блоці «контактна інформація») delivery delays, inventory discrepancies, or transportation issues. Proactively
 anticipate and mitigate potential challenges to minimise disruptions.
 [відкрити контакти](див. вище в блоці «контактна інформація»)
krystyna- 21/09/2023 – CURRENT
zhuravlova-930702273/ Freight Sales and Logistics Coordinator Aetna Freight Lines
Inc
- Sales and Negotiations: Successfully negotiated rates and terms with
customers and carriers, ensuring competitive pricing and maximizing
profitability.
- Customer and Carrier Relationships: Developed and maintained strong
relationships with clients and carriers, resulting in increased business and
repeat contracts.
- Customer Support: Provided exceptional customer service and support,
addressing concerns and resolving issues promptly.
- Client Relationship Management: Built and maintained strong relationships
with clients and carriers, fostering loyalty and repeat business.
- Operations: Monitored and tracked shipments, providing real-time updates
to clients and resolving any issues promptly.

EDUCATION AND TRAINING
01/09/2018 – 01/02/2020 Kharkiv, Ukraine
Master's degree, International economic relations Simon
Kuznets Kharkiv National University of Economics

17/01/2017 – 20/07/2017 Lyon, France
Programme: Erasmus +, Tourism Université Lumière Lyon 2

01/09/2014 – 01/06/2018 Kharkiv, Ukraine
Bachelor's degree, Tourism Simon Kuznets Kharkiv National
University of Economics

LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian Russian
OTHER LANGUAGE(S): English