Лія

Liia Kalinichenko

Strategic and innovative professional seeking to leverage my extensive communication, organisational skills into a suitable role that matches my experience to bring a value to development of your company.

Core Competencies

Multitasking
Presentation
Attention to detail
Microsoft Office
Team work
Problem-solving
Intellectual curiosity

Communication
Research
Critical Thinking

EDUCATION
Zaporizhzhia National University, 2012
German Language and Literature, Master's Degree

LANGUAGES Ukrainian (Native)
Russian (Native)
German (Upper Intermediate/Advanced)
English (Upper Intermediate/Advanced)

Work Experience

AdventureWorldTours 30.09.2023 – now
Project Manager
• Project Planning: Defining the scope of work, creating schedules, and forming budgets.
• Resource Management: Identifying and allocating the necessary resources (human, financial, material).
• Execution Monitoring: Tracking the progress of the project, analyzing progress, and ensuring tasks are completed on time.
• Team Collaboration: Assembling a team, organizing group work, and coordinating the actions of team members.
• Communication Management: Ensuring information flow to all stakeholders and maintaining project reporting.
• Results Assessment: Conducting post-project analysis to determine its success and identify lessons learned for the future.
• Adaptability and Flexibility: The ability to adapt to changes and project requirements during execution.

Qwerty.Software
SMM-Manager May 2022 — 25.09.23
• Developing and Implementing SMM Strategy: Defining goals and objectives for social media, creating a publishing and promotion plan for the brand.
• Creating and Managing Accounts: Registering and setting up corporate accounts on social media platforms, maintaining their activity and relevance.
• Monitoring and Analysis: Tracking performance metrics, analysing engagement, traffic, and conversions, and adjusting the strategy based on the data obtained.
• Coordinating with Other Departments: Collaborating with marketing, sales, and customer support teams to achieve common company goals.

Self Employed
Teacher of German, English Aug 2020 — April 2024
• Teaching German and English to students of various age groups and language proficiency levels
• Creating engaging and interactive instructional programs to facilitate student learning and retention
• Assessing student progress and provided constructive feedback to enhance academic performance and language development skills, with a focus on preparing students for international exams.

Peugeot Lion Auto, Zaporizhzhia, Ukraine Feb 2016 — Sep 2017
Car dealership administrator
• Answered and operated multi-line phone system, logged all phone traffic
• Performed administrative tasks including entering information into the database, tracking dealer plates, managing key board, managing keys, courier/mail documents, oversaw office inventory
• Greeted all customers and provided assistance with information, direction or refer them to the correct staff member
• Advertised vehicles on multiple websites

Azbuka, Zaporizhzhia, Ukraine
Account Manager Apr 2015 – Jan 2016
• Secured sales of the company’s services in response to incoming requests, maintaining effective communication with clients throughout the sales process
• Identified client needs, estimated project costs, prepared commercial offers, and successfully concluded contracts through effective negotiations and meetings
• Managed relationships with existing clients, providing ongoing support and interaction at all stages of the order to ensure customer satisfaction

Translator Oct 2014 – Apr 2015
• Translated documents between German, English, Ukrainian, Russian, utilizing an extensive database of contractors to support the translation process
• Conducted pre-project preparation, including analysing the complexity of materials, setting deadlines, creating glossaries, and selecting contractors for projects
• Managed project-related issues and coordinated with customers, translators, editors, and proofreaders to ensure prompt resolution, with a focus on notarized translation and apostille services for legal documents

Svitlotekhnika, Zaporizhzhia, Ukraine Oct 2013 — Sep 2014
Assistant Manager
• Carried out organizational and technical support for activities (ordering transport, organizing meetings, negotiations, providing office supplies, corporate mobile communications, translation of documents, etc.)
• Planned the manager’s working day (meetings, conferences, phone calls)
• Dealed with incoming and outgoing correspondence, registration of documents, studied correspondence received in the name of the manager, prepared draft responses or decisions
• Collected and obtained materials and information necessary for the manager from various external sources
• Participated in business meetings, special receptions, internal meetings with the participation of managers
• Prepared draft orders, decisions and instructions of the manager and other materials and documents related to the activities of the company

DNZ Zaporizʹkyy Profesiynyy Litsey
Teacher of English Oct 2012 — Oct 2013
• Planned and prepared well-structured, clearly presented lessons appropriate to the abilities of all students and the syllabus being taught
• Helped students develop High Performance Learning skills in line with school’s values
• Promoted high standards of behaviour by encouraging a positive, proactive approach to study and build productive relationships with students
• Maintained materials and resources as needed