Особисті дані приховані

VICTORIA FILATENKO
Project Manager

Creative Project Manager

Britt Creative - US, North Carolina | Remote
Profile 11.2024 - 03.2026 (1 year & 5 months)
Project Manager
Proactive, goal-oriented Project US-based digital agency delivering e-commerce and
Manager experienced in leading web solutions for international clients.
international, cross-functional teams
on digital products. Highly organized
Duties:
Coordinated end-to-end projects across the full
and detail-oriented, skilled at
SDLC, including website development, design,
structuring processes, clarifying
automations, and third-party integrations
complex workflows, and aligning Managed a cross-functional international team of 7
teams for efficient delivery. Strong (designers, devs, SEO & content managers)
communicator with clients and teams, Coordinated multiple parallel projects (5+), ensuring
ensuring expectations are clear and timely delivery, quality, and scope alignment
projects progress smoothly. Reliable, Supervised CMS and frontend processes:
collaborative, and results-focused, WordPress, Squarespace, page builders, with
able to manage multiple projects in occasional HTML/CSS/JS adjustments.
Coordinated automation and CRM workflows,
fast-paced environments from idea to
integrating client systems and improving efficiency.
launch.
Applied Agile methodologies (Scrum), facilitating
About me: sprints, backlog management, and stakeholder
I’m a positive and open-minded person updates.
who values honesty, collaboration, and Defined project scope, created documentation, and
maintained clear requirements and briefs
continuous growth. I genuinely enjoy
Monitored risks, identified blockers, and drove
working with people and creating an
process improvements to optimize delivery speed
environment where everyone feels
and quality.
comfortable, heard, and motivated to Supported marketing-related tasks as needed.
do their best work.
Achievements:
I’m inspired by environments that Identified and eliminated a key delivery bottleneck
encourage open communication, value (slow client responses) by introducing structured
different perspectives, and are always deadlines → reduced team idle time and improved
looking for ways to improve. project flow
Reduced project duration by 50% (from 6-8 to 3-4
Contact me months) through analysis of delays and optimization
Phone number - [відкрити контакти](див. вище в блоці «контактна інформація»)
of stalled projects → freed up team and
infrastructure resources
Email - [відкрити контакти](див. вище в блоці «контактна інформація»)
Increased delivery throughput from 1 to 3-4 projects
Telegram - @v_filatenko
per quarter by improving workflows and removing
blockers
Kyiv, Ukraine Proactively identified and mitigated risks on a
weekly basis → improved delivery predictability and
reduced critical issues
Skills Junior Project|Product manager
Project Management
Agile (Scrum, Kanban), SDLC
SMG Capital - Kyiv | Remote
Risk & Issue Management
10.2024 - 04.2025 (6 months)
Task & Deadline Management
Business Process Optimization The company is engaged in creating and scaling
Cross-functional Team Leadership startups.
Stakeholder & Client Communication Worked on an Educational app for children from
Conflict Resolution scratch to an MVP focused on the American market.
Product & Delivery
Web Development Processes Duties:
CMS & Page Builder Coordination Worked according to the SDLC stages using the
Basic Frontend Adjustments: HTML, Scrum methodology (created project backlog, sprint
CSS, JavaScript backlog, sprints)
Automation & CRM Integration: Zapier, Took part in planning the project budget
GoHighLevel, Google Sheets / Forms / Planned and coordinated sprints
Airtable
Identified and analyzed potential risks
Prioritized tasks using the MoSCoW method and
API & Third-Party Integrations (via
tracked deadlines
plugins, webhooks, automation
Coordinated a team of 10 people, mostly designers
platforms)
and marketers, and occasionally worked with
Basic QA & Testing
developers and QA
Analytical & Soft Skills
Communicated with stakeholders regularly
Analytical Thinking & Problem Solving
Coordinated market research and created User
Adaptability & Fast Learning Stories
Decision-Making Took part in and coordinated Product Discovery
Documentation, Briefs & Scope Control Handled onboarding for new team members
Tools Delivered presentations and created reports for
Project & Communication: Jira, leadership on the progress and status of the project
ClickUp, Notion, Slack, Google
Workspace, Email Achievements:
Design: Figma, Canva, Adobe Consistently ensured on-time delivery by effectively
CRM & Automation: GoHighLevel, managing priorities and team coordination
Zapier, Google Sheets / Forms / Built strong team collaboration and trust, resulting
Airtable, Calendly in higher engagement and smoother workflows
Web Platforms & Builders: WordPress, Resolved project challenges quickly and
Squarespace, Beaver Builder, proactively, minimizing delays and maintaining
Elementor
delivery momentum
Introduced Agile practices that improved sprint
Plugins & Ecosystem: SEO tools,
planning, focus, and overall team efficiency
forms, membership, scheduling,
Successfully delivered MVP on time and within
security, performance plugins
scope, ensuring alignment with business goal
Education
Mykhailo Drahomanov University
2018-2022
Bachelor’s Degree in Tourism
College of Communication. Kyiv
2014-2017
College Degree (Junior Specialist),
Tourism
Language
English - B2 Upper intermediate
Ukrainian - C2 Native Speaker
Social Media links
Project Coordinator / Sales Lead
LinkedIn - [відкрити контакти](див. вище в блоці «контактна інформація»)
963a1a379
Flash | Remote (EdTech)
11.2023 - 03.2025 (1 year & 5 months)
Instagram - [відкрити контакти](див. вище в блоці «контактна інформація»)

Managed the launch and operational scaling of a new
Courses
branch of the English language school targeted at the US
Just School - School of English
market.
Finished 3 General English courses:
A2 - B2
Duties:
And Business English course for
Oversaw a cross-functional team of 8 people
B2/C1
(marketers, designers, learning coordinators, sales
managers, teachers).
Genius Space
Built the sales department from the ground up:
Project Manager course
developed pricing, offers, created sales scripts and
2024-2025
trained the team.
Led weekly team stand-ups and 1:1 syncs to ensure
IT Project Manager course
2025
alignment and performance.
Conducted customer onboarding sessions via
Zoom/Google Meet and demonstrated product value.
Analyzed customer feedback and monitored
satisfaction, passed insights to product/marketing
teams.
Created and maintained project documentation,
tracked KPIs (conversion, retention), provided
weekly/monthly reports.
Managed tasks and deadlines via Slack/Google
Sheets and CRM, controlled project scope and
delivery.

Achievements:
Successfully launched the US branch of the school
within tight deadlines.
Created a fully functioning sales system with
documented processes, trained team, and optimized
scripts.
Boosted average deal size and improved sales
conversion rates via custom scripts and mentorship.
Initiated and co-led the development of a dedicated
landing website for US audience, tailored to user
needs.
Received positive feedback from leadership and
students, maintaining a high NPS and retention rate.
Fostered a collaborative and motivated team
environment focused on timely delivery and
continuous improvement.