Glenn

RUSLAN
KOSHEVAROV

contact experience
Phone: Customer
Sales Consulta nt/Custrepresentative
support omer Support
+380934535638 01.2022 - 01.2023 - Travel agency (Sales)
email: 08.2023 - 11.2024 - Jewelry sphere(Support)
[відкрити контакти](див. вище в блоці «контактна інформація») 11.2024 - current time - NDA (Customer Support Agent)

Customer support manager
Address:
Odesa 07.2021- 01.2022 Titan-T/ Global Logistics

about me English teacher
I believe that life values are the key to a focused 09.2016 – 07.2021 London School of English
mind in today's hectic society. 06.2020 – 09.2020 Progress. Way to Learn English School
Personal and professional development ain
06.2018 - 09.2020 Yappi Corporate & Yappi Business School
my life. I can`t deny importance each of that,
however, personally I suppose - freedom of choice 09.2015 – 05.2016 The Leader Language School
and being independent are the most precious ones.
09.2014 – 05.2015 The FuseBox Language School, Europe
I am keen on reading contemporary literature that Development Centre
gives me a plethora of inspiration.

soft skills
education
Empathy
Flexibility Sept 2016 - May 2019 LONDON SCHOOL OF
Critical thinking ENGLISH
Responsibility
Professional Development Course “CELTA to DELTA
Purposefulness and persistence
Professional Teaching Course”
Readiness for learning and self-
Pearson Test of English International Examiner.
completion
Interlocutor/Assessor (TC02618)
hard skills
January - Feb 2016 INTERNATIONAL LANGUAGE
·Provide professional and comprehensive service (Cambridge English Language Assessment)
to customers Cambridge Certificate in English language teaching to Adults
·Awareness of effective CRM systems and (CELTA)
support tools
·Team managing skills Sept 2011 - Feb 2017 KYIV NATIONAL
·Effective communication and influential skills LINGUISTIC UNIVERSITY
·Problem-solving mindset and skills
·Administration of logistics information Master of Arts, Philologist, interpreter-translator of English and
Spanish languages, lecturer