Sergey

SERGEY
GLUSHKOV
LOGISTICS
OPERATIONAL MANAGER

PERSONAL PROFILE
CONTACT
[відкрити контакти](див. вище в блоці «контактна інформація») Hello! My name is Sergey, and I have over 4 years of experience in the
logistics services industry. I have managed thousands of shipments,
[відкрити контакти](див. вище в блоці «контактна інформація») dispatched multiple trucks, ensuring timely delivery of urgent cargo and
working closely with customers. I excel at optimizing operations, effective
Kyiv, Ukraine negotiation, and quick problem solving. With strong management and
communication skills, as well as attention to details. Worked as a broker and
LinkedIn dispatcher specifically with 53ft refrigerated trucks. My goal is to use my
knowledge and skills in the industry to support the growth and efficiency of
your logistics operations.
TECHNICAL
SKILLS WORK EXPERIENCE

MS Office Logistics coordinator
Shram Logistics Solutions Jun 2021 – Nov 2024
CRM Systems (Descartes
Aljex, Ortec, 3GTMS)
Managed shipments of 50+ loads per day, calls/emails with carriers
Tracking application
regarding shipment status (reefer temperature, equipment, etc.);

EXPERTISE Collaborated with customer cross-functional teams to provide effective

solutions for customer needs and promptly resolve issues.
Logistics services Overseeing and managing daily operations and ensuring the efficient

Operational Manager transportation and delivery of goods interacting with various company

Competitive market research departments.

Dispatch Contacted a large number of facilities to schedule appointments for
deliveries, loadings or notify of various kinds of unexpected delays.
LANGUAGES
Dispatcher

Ukrainian CTS Express Inc Nov 2024 – Jun 2025

Russian
Dispatching and routing of company vehicles, successfully managing a fleet
English of 6 drivers to achieve maximum efficiency.
Managed daily dispatch operations, ensuring timely load assignments for
SOFT SKILLS truck drivers across multiple routes.

Supervising Maintained detailed records of load assignments and driver information in

the database.
Prioritization
Negotiated competitive rates with brokers to maximize profitability and
Adaptability
ensure high-quality service.
Multi-Tasking
Analyzed inbound/outbound flows for more profitable areas to maximize
Communication
monthly results.
Time-Management