Особисті дані приховані

OMAR FRAOUI

PERSONAL DETAILS
90001 Tangier
[відкрити контакти](див. вище в блоці «контактна інформація»), [відкрити контакти](див. вище в блоці «контактна інформація»)
Gender: Male

PROFILE
Results-driven sales professional with a robust background in customer service, logistics, and sales Known
for proactive approach, exceptional communication skills, and a consistent record of exceeding sales
targets. Adept at identifying customer needs building relationships, and closing deals Passionate about
leveraging a creative mindset and analytical skills to drive revenue and contribute to organizational growth

EDUCATION
baccalaureate degree Jun 2016
abdelkhalek torres, Tangier

Emergency Nursing Sep 2016 - Jun 2018
ISPITS, Tangier

General Medicine Sep 2018 - Jun 2024
Odessa National University, Odessa, Odessa

EMPLOYMENT
Customer service representative Jan 2020 - Oct 2021
Canadian pharmaceutical company, Odessa
Responded promptly to customer inquiries via phone, email, and in-person to ensure high satisfaction
levels
Resolved customer complaints efficiently by identifying issues and providing effective solutions
Trained new customer service representatives on company policies and customer handling techniques

Dispatcher Nov 2021 - Dec 2022
Select Logistics, Odessa
Managed real-time communication between dispatch team and drivers to optimize route efficiency
and delivery times
Monitored vehicle locations using GPS tracking systems to ensure timely deliveries and address delays
proactively
Coordinated with warehouse and logistics teams to align dispatch schedules with inventory availability

Proproctor Dec 2022 - Dec 2023
Prometric, Tangier
Monitored examination rooms to ensure a secure and fair testing environment adhering to ProProctor
guidelines
Verified candidate identification and exam materials before allowing entry into the testing area

This resume is made with Jobseeker.com.
 Assisted candidates with exam login procedures and resolved technical issues efficiently

French Sales representative Jan 2024 - Jun 2024
Terranova, Tangier
Developed and maintained strong relationships with French-speaking clients in the Tangier region,
increasing sales revenue by 15%.
Conducted market research to identify potential customers and understand competitive landscape in
French-speaking markets.
Presented and demonstrated products to French-speaking customers, tailoring communication to
meet their needs and preferences.

Sales French Team Supervisor Sep 2024 - Jun 2025
Imperialcom, Tangier
Led and motivated a sales team to achieve and exceed monthly sales targets in a competitive market.
Developed and implemented strategic sales plans to increase market share in the Tangier region.
Monitored individual and team performance through KPIs and provided constructive feedback to drive
improvement.

Sales representative Sep 2025 - Present
eteacher group, USA
Maintained an organized sales pipeline and tracked customer interactions using CRM software.
Demonstrated product features and effectively communicated benefits to potential clients to facilitate
informed purchasing decisions.

SKILLS
Sales Data Analytics

Communication Customer Service

Sales Strategies Negotiation

LANGUAGES
Arabic French

English Russian

COURSES
Diplome AI effeciency

AI Career Essentials Sep 2024

This resume is made with Jobseeker.com.