Наталія

Nataliia Pidhaina

e-mail [відкрити контакти](див. вище в блоці «контактна інформація»)
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Summary of qualifications

Languages English - high advanced;
Japanese - intermediate;
Polish - intermediate.

Excellent communication skills. Enthusiastic, responsible, persistent, creative, fast learner.

Confident PC user (Linux, Windows, Chrome operating systems). Basic programming skills
with Delphi and Python.

Education

National Polytechnic University, Lviv
Graduation date: 2014
Major: Applied linguistics

Work experience

Call Center Agent
2010 - 2012
“Adelina Call Center” (US Visa service desk), Lviv, Ukraine
Responsibilities: Providing the information on applying for a US visa in Russian and
English, receiving calls, responding to emails, chat requests.

Receptionist
2012- 2014 – Go to Ukraine company, Central Square hostel
Responsibilities: Meeting guests, check ins & check outs, cleaning and maintaining a
positive atmosphere in the hostel.

Teacher
2014 - 2015
Ukrainian language and culture school, Lviv, Ukraine
Responsibilities: Compose individual studying courses for foreigners, teaching.

Interpreter, narrator
2015
Festival of theater and performance “Everything’s different”, Lviv, Dnipro, Kharkiv,
Severodonetsk, Ukraine
Responsibilities: translating scenarios (Ukrainian - English, Polish - English, Polish -
Ukrainian), subtitle making, narrating, moderating discussions with the public, and
accompanying festival participants.

Configuration manager
2015 - 2016
Ericpol, Lviv, Ukraine
Responsibilities: Software version control, providing assistance to developers, composing
technical documentation, writing reports, improving way of handling everyday tasks.

Communication manager (remotely)
2018
Annual forum “Energy Security For the Future”, Monte Carlo, Monaco
Responsibilities: inviting delegates by phone, composing and sending informative emails,
providing additional assistance, registration of participants, communication with partners.

Market research analyst (remotely)
2018 - 2020
Livegenic, Kharkiv, Ukraine
Responsibilities: Generating prospects, web research, LinkedIn and HubSpot outreach, data
entry.

Data specialist (remotely)
2018 - 2020
Opinion Corp., Kharkiv, Ukraine
Responsibilities: Data collection, analysis, and entry.

Communication manager (remotely)
2019 - 2021
Maple Dev
Responsibilities: Building and executing own lead generation strategy, generating
prospects, web research, LinkedIn and email outreach, managing CRM.

Business Development manager (remotely)
2020 - 2022
DeepX
Responsibilities: Building LinkedIn profile, lead generation strategy, generating prospects,
web research, LinkedIn and email outreach, managing CRM, R&D, SalesOps, meetings and
calls with potential customers, content and marketing materials creation.

Business Development manager (remotely)
2023 - 2024
M&M’s
Responsibilities: Building lead generation strategy, generating prospects, web research,
LinkedIn and email outreach, managing CRM, R&D, SalesOps, content and marketing
materials creation, Upwork lead generation.

Interests

Yoga
Reading
Drawing
Photography
Traveling