Контактна інформація

Шукач вказав телефон , ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/14203843/

Досвід роботи

Team Lead

з 04.2020 по 03.2024 (3 роки 11 місяців)
Snap, Київ (IT)

- performed markup on video content using an internal program
- supervised a group of markup managers
- distributed working hours and workload among all team members
- trained new staff in corporate programs
- drafted instructions for new staff to facilitate the introduction to the work programs
- manually corrected deficiencies of the internal program
- participated in pre-production processes: helped with organizing the shooting, casting of actresses.

Client manager

з 09.2018 по 06.2020 (1 рік 9 місяців)
Чорнобиль Тур, Київ (Туризм)

- communicated online and offline with foreign tourists in English
- handled issues with non-standard clients
- organized turnkey tours to the Chornobyl Exclusion Zone
- prepared necessary documentation for participation in international exhibitions in the USA, UK, Germany and France (New York Times Travel Show, World Travel Market London, ITB Berlin, IFTM Top Resa)
- communicated with foreign partners and mass-media (Deutsche Welle, Reuters, Associated Press, CNN, BBC)
- built an active database of more than 1000 tourists for future trips after the pandemic of COVID-19
- created an anti-crisis PR-plan for the pandemic consequences of the touristic downturm

Освіта

Horlivka Institute for Foreign Languages of the State Higher Educational Institution "Donbas State Pedagogical University" , Artemivs’k

Germanic Languages and Literatures, Київ
Вища, з 2012 по 2020 (8 років)

English as the first foreign language

Знання і навички

• Team management
• Jira
• Utrack
• Excellent Customer Service Skills
• Creativity and Problem Solving
• Multitasking Skills
• Task management
• Project management
• Stakeholder management
• Curriculum development
• Agile

Додаткова інформація

- Fundamentals of Project Management
Johns Hopkins University (Coursera)
- Foundations of Project Management
Google course (Coursera)