Khrystyna

KHRYSTYNA LENIV

[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

15.09.1998

EDUCATION PROFILE
I am a detail-oriented and proactive logistics operations specialist with

Bachelor of Law several years of experience in international shipping, supply chain
coordination, and customer service. I manage end-to-end logistics processes

National University ’Odessa – from coordinating with suppliers and production teams to handling customs

Law Academy’ clearance and solving warehouse discrepancies.

2016 - 2021
WORK EXPERIENCE
EXPERTISE International Logistics Specialist Sep 2020-till now

Logistics Plus company

Analytical thinking Collaborate with Production on UPC data, Bulk POs, Bulk
Tracker, shipping timelines, and paperwork

Multitasking Coordinate shipping with factories and vendors, assigning
appropriate shipping method
Create and manage shipments from the beggining till the
Ability to set priorities
end
Be a communication person for clients, warehouses and
Critical thinking
3rd party logistics partners
Managing invoicing part
Communication skills
Work with customs brokers to ensure timely clearance of
shipments
Negotiation Managing all Warehouse Operational part: creating ASNs,
provide the necessary paperwork for the warehouse to
Responsible properly receive in goods as well as prepare everything for
shipping cargo out
Quick learner Review receiving reports and communicate shipments
discrepancies
Dependable Book FedEx, DHL, UPS shipments as well as submitting
claims for damaged products.

Logistics Coordinator Mar 2020-Sep 2020

Gwyn Logistics

Monitor driver movements and activities, ensuring they are operating
legally within all industry regulations
Communicate with drives, offering guidance and support as required
Liaise between drivers, operations and our customers to deliver out
products reliably.
 European sales Manager Jan 2020-Mar 2020

DSN Group company

Provide the client with general information about the
LANGUAGE company, answering product questions
Lead generation and updating of the data base
Cold calls, claassification of the clients
Ukrainian- native
Direct communication with CEOs of the companies via
English - advanced
phone, emails, Skype calls
German - in process of Negotiations with companies, making successful sales
active learning deals.
Polish - fully understand
but not fluent inspeaking
Serive Desk Agent May 2019-Jan 2020

SoftServe company

Incident recording, classification, initial diagnosis
Resolution or escalation of requests to responsible parties
Monitoring the status and progress towards resolution of
all open incidents
Keeping affected users informed about progress
Resolution confirmation and closure of incidents.

Customer Support Representative/Sales Agent Oct 2018-May 2019

Zoom Support company

Provide technical support and world-class customer service via phone
Attract potential customers by answering product and service
questions
Handle and resolve customers complains
Provide accurate, valid and complete information by using the right
methods/tools.