Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/14451451/

Досвід роботи

Head of Infrastructure and Service

з 12.2023 по 03.2026 (2 роки 4 місяці)
"Piraeus Bank ICB" JSC, Київ (Фінанси, банки, страхування)

Leading the bank's infrastructure and service functions within a high-compliance environment.
Managing a cross-functional department, including system administration, networking, and technical support groups.



Key Achievements & Results:

* Service Excellence & High Availability: Re-engineered the service delivery model and core ITIL processes (Incident, Change, Problem Management), achieving a consistent 99.99% SLA for critical banking services.
* Strategic Cost Optimization: Optimized infrastructure spending and licensing by renegotiating vendor contracts and implementing "right-sizing" strategies, successfully reducing TCO while maintaining high service quality.
* Governance & Regulatory Compliance: Ensured compliance with National Bank of Ukraine (NBU) regulations and PCI DSS standards. Deployed an enterprise-wide Vulnerability Management system and enhanced perimeter security.
* Business Continuity & Resilience: Mitigated operational risks by modernizing the Disaster Recovery (DR) strategy and implementing proactive, 24/7 infrastructure monitoring.
* Digital Transformation: Designed and executed a strategic infrastructure roadmap that accelerated the deployment of new digital products and improved overall organizational agility.

Core Responsibilities:

* Financial Oversight: Full ownership of CAPEX/OPEX budgeting, financial planning, and IT investment ROI.
* Strategic Leadership: Aligning the IT infrastructure roadmap with long-term business goals and regulatory shifts.
* Vendor Management: Managing end-to-end relationships with global vendors and system integrators.
* Team Development: Directing cross-functional technical teams, establishing KPIs, and fostering a culture of continuous improvement.

Chief information officer

з 03.2019 по 11.2023 (4 роки 9 місяців)
Secur Group, Київ (Охорона, безпека)

• Led enterprise IT across distributed infrastructure and cross-functional teams.
• Achieved 99.95% uptime for business-critical systems.
• Developed and launched dealer portal, improving web performance by 50%.
• Integrated Microsoft Power BI for executive dashboards and real-time reporting.
• Introduced SLAs and KPIs; led full IT department restructuring.
• Prepared for the ISO 27001 certification and launched cyber defense programs.

Chief technology officer

з 05.2017 по 03.2019 (1 рік 11 місяців)
Exenens, Київ (IT)

• Managed IT outsourcing projects.
• Led IT service delivery to clients.
• Conducted IT audits for 25+ companies and built tailored IT support operations.

Head of IT department

з 09.2015 по 05.2017 (1 рік 9 місяців)
Finam (Ukrainian subidiary), Київ (Фінанси, банки, страхування)

• Managed tech support and 24/7 duty support groups.
• Upgraded datacenter to Tier II+, improving reliability and reducing incidents by 20%.

Освіта

National Technical University of Ukraine "Kyiv Polytechnic Institute"

CHEMICAL ENGINEERING FACULTY, Automated Process Control Systems, Київ
Вища, з 2002 по 2008 (6 років)

Додаткова освіта та сертифікати

Financial accounting for managers

2016

"Young executive" training cource

2010

Effective presentaions

2010

Interconnecting Cisco Network Devices

2010

Знання і навички

• MS Office
• 1С
• 1C
• SQL
• Active Directory
• MS SQL Server
• VMware
• Activity
• Активность
• MS Exchange Server
• DFS
• MS Azure
• DPM
• Amazon RDS
• SCCM
• SCOM
• IT-service management ( ITIL )
• Systems administration
• People management
• Business Process Management

Знання мов

Англійська — вище середнього

Додаткова інформація

C-level IT leader with a track record of modernizing infrastructure, instituting ITIL/ITSM operations, and raising service reliability in financial and services sectors. Focus areas: predictable business-aligned SLAs, cybersecurity and compliance (NBU, ISO 27001, PCI DSS), executive analytics (Power BI), and OPEX/CAPEX optimization.

Open to discussing opportunities for Chief Information Officer, Head of Infrastructure, or Head of IT roles where I can apply my experience to lead strategic transformation and deliver measurable business impact.

CORE COMPETENCIES
Strategy & Governance: IT strategy and portfolio, budgeting/TCO, OKR/KPI, roadmaps, architectural oversight, vendor & contract management.

Service Operations: ITIL/ITSM, SLA/OLA, Service Desk, 24×7 NOC/SOC, SRE practices.

Infrastructure: VMware; Windows/Linux; M365/Entra ID;

Exchange/SharePoint/OneDrive/Teams; networks (L2/L3, VPN); DC/DR/BCP.
Security & Compliance: ISO 27001, NBU 95, PCI DSS; IAM/PAM; DLP/EDR.

Data & Reporting: Power BI for executives, service metrics, FinOps.

Leadership: Org design, cross-functional team building, hiring/coaching, change management.