Rose

ROSE OMOYIBO [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)
Administrative assistant/Customer support

SUMMARY EXPERIENCE

Skilled and reliable Administrative Sales Expert.
Assistant with extensive experience Nigeria Breweries
in event planning and coordination, May 2018- March 2020 |full time,hybrid
dedicated to enhancing productivity  Educate customers about product features and benefits to aid
and fostering effective client in selecting best options for each individuals' needs.
management. Proven track record in  Built rapport with customers and assessed needs to make
organizational management, product recommendations and upsell.
delivering exceptional service by  Established long-term relationships with clients, leading to
efficiently handling inquiries, paying increased repeat business and customer loyalty.
meticulous attention to detail, and  Developed strong product knowledge, effectively
providing timely, customized communicating features and benefits to customers for informed
solutions to customer support. decision making.
Proficient in Google Workspace and
calendar organization, with a strong Event planner/Coordinator
ability to create comprehensive MEBETH Events | Nigeria
meeting agendas that facilitate November 2020 - January 2024 | full -time, virtual and On-Site
effective communication during  Research Venues, finding and evaluating potential locations for
meetings. events based on client requirements.
Recognized for adaptability and a  Budget Management, Assisting in creating and managing the
commitment to improving customer event budget.
experiences, contributing to the  Coordinating vendors to secure services and negotiate contracts.
overall growth and success of the  Assisting with the creation and management of guest lists.
company.  Coordinating the event, ensuring everything runs smoothly and
addressing any issues that arise.
COMPETENCES
Customer support, Virtual Assistant
Calendar management, Mona’s Booth Camp | Nigeria
Online research, August 2024 - October 2024 | Virtual
Customer service,  Developed organizational skills through managing multiple tasks
Data entry, simultaneously while adhering to strict
Attention to details,  deadlines.
Meeting scheduling,  Analyzed problems and worked with teams to develop solutions
Time management,  Conferred with customers by telephone, chat or email to
Team collaboration, provide information
 Set up virtual Zoom meetings, invited guests and disseminated
TECHNICAL SKILLS agendas.
Microsoft office suite| Google  Monitored emails, organized inbox, and prioritized messages for
workspace supervisor.
Zoom | open phone  Elevated client experience by providing timely customer support
via phone calls, emails, and live chat platforms.
LANGUAGE
English - Fluent

Education
Bachelor of agriculture
Soil science
Alx Africa
Virtual Assistant