Viktoriia

Viktoriia Onyshchenko Education

Teacher of English Sep 2018 - Jun 2022
Humanitarian College, Kyiv

Psychology Sep 2023 - Present
APS im. Marii Grzegorzewskiej, Warsaw

Employment

Teacher of English Oct 2024 - Jun 2025
Personal details GB English, Warsaw
Enthusiastic and supportive English teacher with a passion for language,
communication, and helping others grow. Skilled in creating engaging, student-
Viktoriia Onyshchenko
centered lessons tailored to various learning styles and levels. Experienced in
both individual and group teaching formats. Committed to fostering a positive
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learning environment and building students’ confidence in speaking, writing, and
comprehension.
+480570358653
Customer Care Oct 2023 - Present
Warsaw H&M, Warsaw
Provided high-quality support to customers in a fast-paced retail environment,
ensuring a positive and personalized shopping experience. Handled inquiries,
complaints, and product-related questions with empathy, efficiency, and brand-
Skills aligned communication. Developed strong problem-solving and multitasking skills
while maintaining a customer-first approach. Contributed to team goals and upheld
Customer Service H&M’s values of inclusivity, sustainability, and service excellence.

Sales analysis & KPI Manager Nov 2022 - Sep 2023
tracking LÓDŻ
Experienced and results-driven Manager with a strong focus on team leadership,
Microsoft Office / Google operational efficiency, and people development. Skilled in organizing workflows,
Workspace proficiency setting clear goals, and motivating teams to achieve high performance. Known for
strong communication skills, problem-solving abilities, and a calm, solution-
Retail compliance and
oriented approach under pressure. Committed to creating a positive work
health & safety regulations
environment, supporting individual growth, and driving business success through
Effective communication collaboration and strategic planning.

Workforce scheduling &
time management
software

Languages
English

Polish

Ukrainian

Russian Motivated and detail-oriented Psychology student with a strong passion for human relations,
communication, and continuous personal development. Currently pursuing a degree in Psychology
through an extramural program, which has strengthened my self-management and interpersonal skills.
Fluent in English, Polish, Russian, and Ukrainian, with a natural ability to connect with diverse people
and support effective partnerships. Eager to contribute to HR, partner relations, or people-focused
roles in a dynamic and growth-oriented environment
Hobbies
Psychology

Foreing languages

Traveling