Roman

Roman Harasymchuk
Sales Manager | Dispatcher | International
Markets

Industry Knowledge experience

US Market & International Client Car Hauling Dispatcher, Hermes Logistics | Dec 2025–Present
Communication

Managed dispatch operations for up to 4 car hauling drivers in the U.S. auto
Full-Cycle Sales Process
transport market.

E-commerce & Online Retail
Successfully signed and onboarded 2 owner-operators.

Customer Experience & Retention Sourced and negotiated vehicle transport loads using Central Dispatch, Super
Strategies
Dispatch, and ACERTUS.

Financial Planning & Business Coordinated pickups, deliveries, and optimized routes to reduce empty miles.

Operations

Assisted drivers with broker setups and onboarding with major brokerage
Cross-Border Negotiations & companies.

Partnership Building

Handled rate confirmations, paperwork, and payment-related issues.
CRM Systems

Account Farming & Upselling Sales & Client Relations Specialist, SSWING, NY, NY, USA | Apr 2023–March 2024
Strategies

Increased club membership base by 35 % through proactive communication and
Budgeting, Forecasting & Cost
Optimization
outreach.

Project Coordination & Client Retained 90% of VIP clients via personalized service and attention to detail.

Consultation Helped grow monthly revenue by $10K+ through consistent upselling and
referrals.

Key Skills
Optimized financial operations, reducing manual work time by 25% through
B2B & B2C Sales
improved reporting.
Negotiation & Closing Techniques

Account Manager / Sales Associate (B2B), NY, NY, USA | Nov 2022–Apr 2023
Account Management & Customer
Retention
Closed and managed 25+ B2B contracts with U.S. clients, increasing overall
monthly sales revenue by 20%.

Cross-Cultural Communication (US
& EU markets)
Achieved conversion rate of 30% from initial contact to signed deal.

Team Collaboration & Client Organized 15+ client meetings and presentations monthly, leading to faster
Relationship Building
decision-making and shorter sales cycles.

Market Research & Competitor Initiated partnership campaigns that resulted in 10+ repeat corporate clients.
Analysis

KPI Tracking & Performance E-commerce Founder / Business Development Lead | March 2017–Nov 2022
Optimization
Built an online store from scratch and scaled to 500+ active clients in 12
countries.

Languages
Achieved a 95% customer satisfaction rate, proven by repeat orders and positive
English C1, Polish C1, German (A2)
feedback.

Ukrainian (native), Russian ( fluent)
Developed sales strategies, conducted market research, and expanded the client
Contact Info base.

Reduced delivery delays by 20% via logistics process improvement.
[відкрити контакти](див. вище в блоці «контактна інформація»)

[відкрити контакти](див. вище в блоці «контактна інформація») education

Lviv National University of Life Safety, Lviv, Ukraine. | Sept 2012–F eb 2018

Mate Academy, Kyiv, Ukraine. “Programming Basics, Html/CSS, JavaScript, JavaScript
Advanced” Course | Nov 2022–Jun 2023

BTA Trading Academy, Kyiv, Ukraine. | Feb 2021–Jul 2021