Юлія

Julia Nesterenko
Business Operations | Client Portfolio Management | Project Coordination | Compliance

Executive Summary
Business Operations, Client Portfolio and Compliance professional with 18+ years of progressive
experience at UKRSIBBANK BNP Paribas Group. Successfully advanced from Cashier to Branch
Manager, Mid-Market Portfolio Manager, and Leading Compliance Specialist, combining
commercial expertise with operational excellence and regulatory compliance.

Demonstrated success in managing portfolios of 100–120 SME clients, consistently exceeding
annual business targets (115–120%), achieving 200% of foreign trade objectives, and delivering
the highest nationwide results in international contract approvals and foreign currency
transaction volumes.

Experienced in leading teams, optimizing business processes, managing cross-functional
stakeholders, mitigating risks, and delivering measurable business growth. Passionate about
joining an international organization where operational excellence, strategic thinking, and client-
centric leadership create long-term business value.

Key Achievements
• Successfully managed a portfolio of 100–120 SME clients, building long-term strategic
relationships.
• Consistently exceeded annual business targets by 115–120%.
• Achieved 200% of target in Foreign Trade Operations (International Business & FX).
• Delivered the highest nationwide performance in approved international contracts and
foreign currency transaction volumes.
• Recognized for outstanding business performance with a corporate achievement award.
• Led and developed a team of 7 employees.
• Successfully transformed an underperforming branch into a profitable business unit.
• Certified Mentor responsible for onboarding, coaching, and developing employees.

Core Competencies

Business & Operations
Business Operations • Operational Excellence • Portfolio Management • Client Success •
Commercial Banking • SME Banking • International Business • Foreign Trade Operations
(International trade) • FX Operations • Stakeholder Management • Business Development •
Relationship Management • Customer Experience • Process Improvement • Performance
Management

Compliance & Risk
Compliance • AML • KYC • Risk Assessment • Internal Controls • Regulatory Compliance •
Contract Review • Documentation Management • Decision Support

Technical Skills
Microsoft Excel (Advanced) • Microsoft Office • SAP • Confluence • Business Reporting • Data
Analysis

Soft Skills
Leadership • Strategic Thinking • Analytical Thinking • Decision Making • Negotiation •
Communication • Coaching & Mentoring • Team Leadership • Conflict Resolution • Adaptability
• Time Management • Problem Solving • Critical Thinking • Client Focus • Collaboration

Professional Experience

Leading Compliance Specialist
UKRSIBBANK BNP Paribas Group | November 2025 – Present

• Coordinate compliance activities across multiple business units.
• Perform compliance and operational risk assessments.
• Support business decision-making by providing compliance expertise.
• Ensure adherence to internal policies and regulatory requirements.
• Collaborate with cross-functional stakeholders.
• Prepare and maintain regulatory documentation and reporting.

Mid-Market Portfolio Manager
UKRSIBBANK BNP Paribas Group | 2021 – November 2025

• Managed a portfolio of 100–120 SME clients.
• Exceeded annual KPIs (115–120%).
• Achieved 200% of annual objectives in Foreign Trade Operations.
• Delivered the highest nationwide performance in international contract approvals and FX
transaction volumes.
• Built long-term corporate client relationships.
• Conducted financial analysis and business risk assessments.
• Coordinated cross-functional teams.
• Identified business development opportunities.

Branch Manager
UKRSIBBANK BNP Paribas Group | 2013 – 2021

• Managed branch operations and a team of 7 employees.
• Transformed an underperforming branch into a profitable business unit.
• Monitored KPIs and implemented process improvements.

• Ensured regulatory compliance.
• Mentored and coached employees.

Personal Financial Consultant
UKRSIBBANK BNP Paribas Group | 2012 – 2013

• Managed relationships with high-value retail clients.
• Delivered financial advisory services.
• Coordinated client requests.

Financial Consultant
UKRSIBBANK BNP Paribas Group | 2009 – 2012

• Advised clients on banking products.
• Supported business development initiatives.

Cashier
UKRSIBBANK BNP Paribas Group | 2007 – 2009

• Performed daily banking transactions.
• Ensured compliance and service quality.

Education
Alfred Nobel University, Dnipro, Ukraine
Bachelor's Degree in Finance and Credit

Professional Development
• Certified Mentor
• English Certificate (A2)
• English (B1 – Currently Studying)
• Personnel Management Training
• Sales Excellence Training
• Customer Relationship Management Training
• Telemarketing Training

Languages
• Ukrainian — Native
• English — Intermediate (B1 in progress)

Additional Information
• Driving License — Category B