Moiz

MOIZ ARSHAD
Amazon Account Manager | PPC Specialist |
Marketplace Growth Expert

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Lahore Pakistan / Nationality: Pakistan
Sharjah UAE Visa status in UAE: Resident

EDUCATION ABOUT ME
ADP in Computer science Results-driven Amazon specialist with 3+ years managing global e-commerce
accounts. Proven track record: +22% revenue growth, +18% conversion rate, 150%+
Riphah international
ROAS. Strong in P&L management, strategic account growth, and retention-focused
University
client relationships. Hands-on with Amazon Ads, Google & Facebook PPC, listing
2021 - 2023
optimization, and operational troubleshooting. Proficient in Helium 10, Scale Insights,
and AI tools. Fluent in English, client-centric, and skilled in cross-functional
collaboration.
CERTIFICATIONS
Amazon Sponsored Ads
Advanced Certification PROJECTS & EXPERIENCE:
Certificate link
Golden Arrow Computers TR. October 2023 - Present
Sharjah
PPC Fundamentals
Amazon Account Manager
Course
Amazon advertising (AMS) and Google Ads campaign management. Engineered
Certificate link
and executed high-performing AMS campaigns, achieving a consistent 150% ROAS
over six months. Simultaneously managed Google Ads campaigns, driving a 25%
SEO Crash Course increase in qualified leads within the same period.
E-commerce & Amazon marketplace growth. Spearheaded a 22% increase in
Certificate link
Amazon sales within six months by optimizing product listings, implementing targeted
advertising campaigns, and refining pricing strategies.
English IELTS Conversion rate optimization. Drove an 18% improvement in conversion rates through
rigorous A/B testing of product titles, descriptions, images, and promotional offers.
Certificate link
Product catalog management. Curated and optimized a comprehensive product
catalog of over 1,000 SKUs across diverse categories, including laptops, mobile
KEY SKILLS accessories, consumer electronics, home goods, and beauty products.
Amazon account health & operational excellence. Proactively monitored and
Amazon PPC (SP, SB, SD)
enhanced Amazon account health metrics by 10%, ensuring seamless customer
Google & Facebook Ads
experiences, timely issue resolution, and efficient inventory management. Successfully
Listing optimization & A+ Content
resolved payment discrepancies and shortage claims.
Keyword & Market research |
Market & competitive analysis. Conducted in-depth product and market research
Helium 10
leveraging Helium 10 and other analytical tools to identify lucrative product
Competitor analysis opportunities, analyze competitor strategies, and inform data-driven pricing
CRM & Client communication decisions. Facilitated the successful launch of 57 new products on Amazon.
Conflict resolution Inventory optimization & cost reduction. Streamlined inventory management
Data analysis & Reporting processes, resulting in a significant reduction in stockouts and a 10% decrease in
E-commerce strategy storage costs. Cultivated strong relationships with suppliers and logistics partners to
Inventory & Order management ensure timely product delivery and maintain optimal inventory levels.
AI & Automation Tools (Scale
Insights, ChatGPT)
 MOIZ ARSHAD
Amazon Account Manager

Customer relationship management & conflict resolution. Maintained high Amazon account health and customer satisfaction
by proactively resolving product-related disputes, addressing negative feedback, and handling complaints with professionalism
and speed. Ensured a positive buyer experience by managing refunds, returns, and performance appeals.
Cross-border communication & issue escalation. Served as the primary liaison between international buyers, suppliers, and
Amazon support teams. Facilitated smooth communication to clarify product issues, prevent order escalations, and ensure
timely resolution of operational or logistics challenges.
Client engagement & retention. Acted as the first point of contact for international customers, fostering trust and ensuring
repeat business through responsive service, problem-solving, and proactive account follow-ups.

Accounts currently managing:

Tech Hut | Major Categories: Laptops and Phone
Accesories | Major Categories: Laptops
Laptopify | Major Categories: Laptops
Laptop hub | Major Categories: Laptops
Q LINES LTD | Major Categories: Beauty & Personal Care, Pet & Supplies

March 2023 - August 2023
Omnicom Media Group

Digital Marketing Intern

Responsibilities:

Assist in the development and execution of digital marketing campaigns across multiple channels, including SEO, SEM, social
media, email marketing, and content marketing.
Assist in the creation and management of Google Ads campaigns as part of PPC advertising efforts.
Create and curate engaging content for the company's website, blog, and social media channels.
Manage and optimize social media accounts to increase brand awareness, engagement, and traffic to the company's website.
Conduct keyword research and optimize website content to improve search engine rankings.
Monitor and analyze website traffic and social media data to identify trends and make recommendations for improvement.
Stay up-to-date with the latest digital marketing trends and best practices.

Additional Responsibilities:

Assist with the development of email marketing campaigns.
Help to create and manage PPC advertising campaigns.
Contribute to the company's overall marketing strategy.
Provide support to other marketing team members.