Chika

CHIKA IRO
REMOTE FREELANCER

CONTACT INFO

[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

Abuja, Nigeria Telegram - @chikaiyro

PROFILE

I am dedicated and detail-oriented. I am a customer care freelancer with over 2 years of experience in
sales and dispatching. I yearn for healthy growth. With my experience, I hope to be a great asset
wherever I find myself. I am assertive and a quick study. You won’t regret having me, and I hope I enjoy
working with you!

EXPERIENCE

BOZMAN FIX APPLIANCES GOOSE FIX APPLIANCE
Sales rep and CSR REPAIR
Dispatcher
Took outbound and inbound calls. Scheduled and coordinated technician
Constantly tried to upsell maintenance appointments across various U.S cities using
plans or extend warranties to enhance Workiz.
customer value. Monitored technician performance and
Engaged customers to understand their client feedback, escalating when necessary.
appliance issues and repair needs, and also Maintained accurate records.
to generate a reasonable quote.

EDUCATION SKILL

B.Sc in Animal and Environmental Biology. English Language proficiency (C2
University of Port Harcourt - 2023 Level)
Time management and
Udemy.com multitasking
CRM: Customer Relationship Management. Proficient in Microsoft Office,
Google sheets and CRM systems
Communication
Interpersonal skills
Fast Learner
Social and very adaptive.
Problem solving