Анна

Anna Derbisheva
Amazon Account Manager
Email: [відкрити контакти](див. вище в блоці «контактна інформація») | Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Professional Summary
Amazon Account Manager with 8 years on the Amazon platform and about 5 years in end-to-end account management. Experienced in marketplace launches, catalog and content operations, listing SEO, Brand Registry, A+ Content, account health and policy compliance, inventory planning, FBA and FBM workflows, pricing and promotions, customer operations, and cross-team coordination. Comfortable owning day-to-day operations and long-term improvements, building clear SOPs, and driving clean execution without relying on paid ads.
Work Experience
Amazon Account Manager
Adbricks - Remote
Sep 2022 - Present
- Own multiple Amazon seller accounts from daily operations to long-term improvements
- Launch and maintain Brand Stores and marketplace expansions in the US and EU
- Create listings from scratch using flat files and UI, build parent-child variations, request category approvals and attribute unlocks
- Perform keyword research with Helium 10 and Jungle Scout, write titles, bullets, descriptions, and back-end terms with clean on-page SEO
- Register brands, open and track Brand Registry cases, prepare IP documentation and respond to infringement notices when needed
- Design and publish A+ Content and brand modules, maintain consistent brand voice and image requirements
- Set pricing rules, seasonal markdowns, coupons, and promotional bundles, and schedule deals when eligible
- Plan inventory, maintain healthy IPI, fix stranded and suppressed SKUs, reconcile FC transfers and receiving discrepancies
- Build and send FBA shipments, manage box content and labels, book partnered carriers, handle shipment reconciliation and reimbursement claims
- Run FBM operations when required, set handling time and SLA, coordinate with 3PLs, process returns and replacements within policy
- Monitor Account Health, handle restricted product and compliance flags, prepare root cause analyses and draft plans of action for reinstatements
- Open, track, and escalate cases with Seller Support and Partner Support, including attribute corrections, contributions, merges, and variation fixes
- Maintain Voice of the Customer metrics, respond to buyer messages within policy, and manage request-a-review and feedback workflows
- Audit catalog data, fix suppressed listings, image and attribute warnings, and GS1 barcode or brand compliance issues
- Use Brand Analytics, Business Reports, and Search Query insights to guide content and listing structure
- Build weekly dashboards in Excel and Google Sheets for sales, inventory, and operational KPIs, and document SOPs for repeat tasks
- Train and onboard new team members on Seller Central processes and quality standards
Amazon Specialist and Account Manager
Faranarium Inc. - Bilhorod-Dnistrovskyi
Feb 2022 - Aug 2022
- Built and optimized listings with SEO, structured content, and A+ Content
- Set up Brand Store pages and kept visuals and copy aligned with product positioning
- Monitored Account Health and policy notices, handled warnings, and submitted plans of action to prevent suspensions
- Managed inventory across FBA and FBM, created parent-child variations, resolved stranded and suppressed items, and maintained a strong IPI
- Processed FBM orders and returns, coordinated shipments to prep centers, reconciled receiving, and kept stock accurate across locations
- Checked detail page control, submitted attribute corrections and merges, fixed browse node and category issues
- Managed eBay listings and orders as a secondary channel to reduce overstock risk
- Researched pricing and sell-through, set discounts and coupons, and tested bundles and multi-packs without using ad spend
- Communicated with suppliers on POs, packaging, labeling, and compliance documents needed for inbound
- Created SOPs for routine catalog and fulfillment tasks and trained new hires for faster ramp-up
Amazon Account Manager
Amazon seller account - Odesa
Dec 2017 - Mar 2022
- Researched products by margin, demand, and compliance criteria for Amazon and eBay
- Created new listings and variations, optimized titles, bullets, images, and back-end keywords
- Resolved listing issues including suppressions, image and attribute warnings, hazmat reviews, and brand or category restrictions
- Handled account and ASIN level blocks, prepared root cause analyses, wrote plans of action, and managed reinstatements
- Managed FBA shipments end to end, reconciled receiving, and filed reimbursement claims when eligible
- Maintained tracking, on-time handling, and customer communication for FBM when needed
- Kept orderly Excel records on catalog status, inventory, pricing history, and case logs
Additional Project Work
Handled approximately 30 parallel short-term projects as a part-time or on-demand Amazon specialist. Provided targeted assistance for specific operational challenges including: SEO optimization of product listings, resolving Brand Registry issues, creating and submitting IP documentation, fixing compliance and category approval problems, troubleshooting listing suppressions, correcting flat file errors, and supporting account health reinstatements. Collaborated with multiple sellers to deliver focused, results-oriented solutions without long-term account management involvement.

Education
Odessa National University of Economics
Master’s Degree in Economics, 2016 - 2022
Additional Training and Certifications
- English Language Courses - 5 years
- Wholesale by Sellift 3 - 3 months
- Amazon SEO - 1 month
Skills
- Amazon Seller Central, Brand Registry, Flat file uploads and variation builds
- Helium 10, Jungle Scout, Keepa, My Real Profit, Salesforce, Trello
- Inventory planning, FBA and FBM workflows, case management with Seller Support
- Listing SEO and on-page content, A+ Content, Brand Store maintenance
- Account Health and compliance, reinstatement plans and appeals
- Pricing strategy, coupons and promotions, bundles and multi-packs
- Strong Microsoft Excel and Word skills, building dashboards in Excel and Google Sheets
Languages
- Russian - fluent
- Ukrainian - fluent
- English - upper intermediate