Віталій

VITALII BORTNYK
Delivery Manager / IT Project Manager
[відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація») · Based in EU (Lublin, Poland) & Ukraine (Lutsk) — fully remote ·
[відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
Delivery Manager with 7+ years leading multi-project software delivery for international B2B clients across eCommerce,
SaaS, and mobile. Currently run parallel project streams across AI and automation domains, coordinating cross-functional
teams (BE, FE, QA, AI, BA) end-to-end from discovery through release and support. Deep hands-on background as founder
of my own delivery agency — I chose to step back into a focused Delivery Manager role because I prefer owning execution
and client relationships directly rather than pure business ownership. Fluent with Jira/Confluence-driven delivery processes,
Agile ceremonies, and stakeholder/B2B communication. PMI®, PSM I/II, and AgilePM® certified.

$1M+ Revenue Closed 2–5+ Parallel Projects 15 Engineers Scaled 92% Client Satisfaction

WORK EXPERIENCE
Delivery Manager & Technical Lead · Imperium Agency (own venture) 2018 – Present
● Built and scaled a software delivery agency to 20+ international B2B clients across EU and US markets
● Owned end-to-end delivery of 15+ SaaS, mobile, and enterprise platforms, budgets $30K–$500K, using
Jira/Confluence-based Agile workflows
● Reduced average delivery time by 25% through sprint retrospectives and workflow optimization
● Acted as primary B2B stakeholder interface for brands including SharkNinja and LKW Walter — managing scope,
expectations, and demos directly with clients
● Grew engineering team from 2 to 15 developers; built hiring and onboarding pipelines

Project Coordinator · A-Bots 2022 – Present
● Coordinate 5+ parallel software project streams across AI and automation domains — directly analogous to multi-
project delivery ownership
● Act as primary point of contact bridging technical teams and non-technical B2B stakeholders
● Increased client satisfaction rate from 78% to 92% via structured feedback loops and iteration
● Ensured 100% on-time delivery within defined scope and budget across concurrent projects

Operations Director (Part-time) · ASFO 2019 – 2024
● Optimized delivery workflows and reduced operational overhead by 30%
● Implemented internal collaboration tooling (Jira/Confluence-adjacent stack), improving cross-team delivery
alignment
● Managed hybrid Poland & Ukraine operations, balancing remote and on-site delivery teams

KEY PROJECTS DELIVERED
Lamel.ua — eCommerce Platform: Full-featured eCommerce delivery for cosmetics brand, 50K+ monthly customers.
Owned architecture decisions, a 6-dev delivery team, and go-to-market timeline.
SharkNinja — Ninja Pro Connect App: IoT mobile app delivery, 1M+ downloads, App Store featured. Led full delivery
cycle, discovery through release.
LKW Walter — Enterprise ERP/CRM Delivery: Logistics ERP for 1000+ employees across Europe. Owned
requirements, vendor coordination, and release planning.

SKILLS
Delivery & Process: Multi-project / multi-stream Delivery Management · Jira & Confluence (expert) · Agile/Scrum/Kanban
· Risk & Escalation Management · Sprint Planning · Backlog Management
Client & Stakeholder: B2B Client Communication · Demo Delivery · Expectations Management · Requirements Gathering
· Cross-border Communication
Technical Fluency: Node.js · React · Python · REST APIs · Git · able to communicate directly with BE/FE/QA/AI/BA
teams on technical requirements
Leadership: Team Building (up to 15 ppl) · Hiring & Onboarding · Mentorship

EDUCATION & CERTIFICATIONS
Bachelor's Degree in Software Development — WSPA Lublin, Poland, 2017–2019

● PMI® Project Management Professional (PMP)
● Scrum Master Certification — PSM I/II
● AgilePM® — APMG International, UK

LANGUAGES
English — Advanced (B2) · Ukrainian — Native · Polish — Upper-Intermediate