Мишак

Oleh Myshak
Date of birth:
08.02.1982
City:
Kyiv

Contact information
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
e-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)

Summary

- QA Engineer / Technical Support Engineer with 10+ years of experience in
software development and quality assurance.
- Strong background in medical and eHealth systems, release planning, and
production issue investigation.
- Experienced in manual testing (web/desktop), requirements analysis, and cross-
team collaboration.
- Skilled in troubleshooting complex production issues and ensuring stable
monthly releases.
Technical Skills

Testing & QA:
Manual testing (web & desktop), Functional testing, Regression testing, GUI testing, Requirements
analysis, Test case design
Tools:
Jira, Redmine
Databases:
MySQL, Firebird (basic SQL queries)
Web & Servers:
HTML (basic), WordPress, Joomla, Apache, Linux (Ubuntu, CentOS)
Other:
WinSCP, PuTTY, MS Office, Adobe tools
Foreign Languages Skills

Language Written Spoken
English good good
Ukrainian fluent fluent

Summary of Work Experience

Name of Employer (Current position) : Royal Integration Ltd
Dates of Employment : from 09.2016 till now
Job Title : QA Engineer / Technical Support Engineer.

Project Description
Project Name: ToothFairy, NHealth, Ehealth.
Project description Software for Stomatology and General Medicine – development and support.
Role: QA Engineer, Software Implementation Engineer, Technical Support Engineer
Responsibilities and Key Accomplishments:
o Participated in daily cross-functional meetings with distributed team (Kyiv, Lviv,
Poltava).
o Managed monthly release cycle and coordinated testing activities.
o Analyzed requirements and defined testing scope for each release.
o Designed and executed test cases (functional, regression, GUI testing).
o Created and maintained bug reports in Redmine and Jira.
o Prepared release documentation (release notes, reports, sign-off documentation).
o Investigated production issues and provided technical support to end users.
o Collaborated closely with developers to analyze system behavior and potential risks.
Technologies
RedMine/Jira, Php, SQL, Intelligence Idea.

Other Skills

Skills:
Strong communication skills;
Analytical thinking;
Multitasking;
Ability to work effectively in distributed teams;
Stress resilience;
Education:
Specialist in Electrician Engineering
National Technical University of Ukraine “The Kiev Polytechnic Institute”
09.1999 - 03.2005
Professional Development
Fundamentals of Software Testing (Prometheus / LITS, 2016)
SQL for QA (Testing Galaxy, 2016)
Test case & checklist design (Testing Galaxy, 2016)

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