Viktoriia-Ifoma

Viktoriia-Ifoma
Udechukwu
Personal information Mother tongue(s)

 [відкрити контакти](див. вище в блоці «контактна інформація») English
 Austria Ukrainian
436609648507 Russian
German

Professional experience

Administrator 1 Jun 21 - 1 Aug 22
Gym

Oversee a diverse team, provide guidance, conduct evaluations, and promote collaboration and professional
development.
Manage budgeting, financial reporting, and compliance; develop strategies to improve financial performance
and efficiency.
Lead program planning and evaluation, collaborating with stakeholders to create innovative solutions that
meet community needs and drive growth.
Oversee procurement and distribution of inventory, minimizing waste and ensuring availability and optimize
efficiency and stock levels .

Business Assistant Manager 1 Apr 22 - 1 May 25
MLA Salon
Providing excellent customer service through personalized consultations, resolving issues, and ensuring
customer satisfaction.
Maintaining accurate records of customer interactions and transactions.
Collaborating with team members to ensure a seamless customer experience.
Continuously seeking opportunities for improvement and learning in order to enhance customer service
skills.
Inspecting incoming commodities for quality and quantity.

Event Planner and Manager 1 Aug 22 - 1 May 24
Event Management
Creating detailed event timelines and schedules.
Coordinating with employees, suppliers, and venues.
Managing event budgets and expenses.
Handling VIP lists.
Being in charge of accommodation and transportation.

Event Owner 1 Aug 23 - 1 May 25
Reset Event

4 Sep 25 Resume created by CVpop - www.cvpop.com Page 1/2
 Conceptualizing and Developing Innovative Themes for Events
Brainstorming and crafting unique themes tailored to each event's objectives, audience, and brand image,
ensuring a memorable experience for attendees.
Collaboration with creative teams, including graphic designers and content creators.
Implementing Effective Marketing Strategies to Promote Events
Recruiting and Managing Event Personnel.
Fostering a positive team dynamic and providing ongoing support throughout the event planning and
execution phases.
Coordinating Transportation and Accommodation Logistics for Attendees
Developing Detailed Schedules for Event Programs

Customer Service Representative 1 Jun 25 - Present
Customer Service Representative
Making outgoing calls based on assigned tasks and scripts.
Reaching out to users from the reactivation, failed depositsegment and helping them get back on track.
Assisting users with their requests and guiding them through simple fixes.
Providing first-line support and solving minor user requests directly.
Recording call outcomes and updating daily reports in the approved format.
Participating in daily meetings and reviewing performance indicators with the team.

Education and training

Elementary to Middle School 1 Sep 10 - 31 May 19
School Lyceum 7
Secondary School Graduation 1 Sep 19 - 31 May 21
Gymnasium 1
Undergraduate in Business Economics 1 Sep 21 - 31 May 22
Donetsk National University
Preparation German Courses 7 Mar 22 - 12 Jun 23
Vorstudienlehrgang Karl-Franzens-Universität
Abilities

Microsoft Office
Teamwork
Problem Solving
Adaptability
Leadership
Further information

Courses Completed
Digital Marketing
Social Media Marketing
PR
Sales B2B
I authorize the processing of my personal data in the curriculum vitae pursuant to EU Regulation 2016/679 (GDPR) and current
national legislation, for the purposes of research and selection of personnel

4 Sep 25 Resume created by CVpop - www.cvpop.com Page 2/2