Lidiya

Lidiia Makarovska
INTERNATIONAL SALES MANAGER / PROJECT MANAGER / EXPORT MANAGER
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») Egham TW20 9QW

An experienced Sales, Export and Project manager with over 12 years’ experience in successful export operations, international and domestic sales. I possess a strong set of relevant skills and a client-driven mindset, offering provable record of achievement. Successfully managed a full cycle of selling the products on international market, from finding dealers and representatives to negotiations and signing contracts, export operations and shipping documents preparation, as well as increasing sales goals, and always demonstrating outstanding customer service. Looking to take on a new role to hone existing skills to add to experience while further adding value to the organisation.
Skills
• B2B and B2C Sales
• Project Management
• Marketing
• Logistics
• Imports/export
• Excellent communication
• Negotiation
• Strong interpersonal skills
• Customer service
• Organisational skills
• Time management
• Attention to detail
• Ability to meet tight deadlines
• Team player
• IT skills
• MS Office
• Multilingual
• Self-motivation
Employment History
International Sales Manager, GlobeCore GMBH globecore.com, Poltava, Ukraine
May 2021 — Jan 2024
• Developed and implemented successful strategies for entering new markets, resulting in a 300% increase in international sales.
• Developed and implemented an effective pricing strategy that increased profits by 500%.
• Achieved monthly sales goals by promoting product benefits and continuously enrolling new clients.
• Developed and maintained strong relationships with overseas customers, resulting in a 300% increase in repeat customers.
• Developed customised sales proposals tailored to individual client needs.
• Negotiated favourable contracts for both the company and clients, ensuring long-term partnerships and profitability.
• Analysed market trends and competitor activities to identify new opportunities for business expansion.
• Maintained a prominent level of industry knowledge, attending conferences and engaging in continuous professional development to stay ahead in the ever-changing global marketplace.
• Achieved established KPI for company
• Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
• Processed company's import permit and export license processes.

Export Manager, ELSYS Ltd. elsys.com.ua, Poltava, Ukraine
Jan 2012 — Apr 2021
• Developed and implemented strategies for handling international shipping, customs, and logistics.
• Optimised supply chain operations by collaborating closely with suppliers, carriers, freight forwarders, customs brokers, and other key stakeholders involved in the export process.
• Developed strong relationships with international partners, fostering long-term business collaborations
• Coordinated export of goods for manufacturing company, providing accuracy and timely delivery..
• Enhanced customer satisfaction with timely delivery of export goods, coordinating closely with shipping companies.
• Optimised logistics operations through effective collaboration with warehouse staff and freight forwarders.
• Drafted and signed contracts with foreign customers.
• Prepared shipping documents for export of equipment.
• Prepared all documents for international trade tenders.

Project Manager, Economist, Regional Fund of Entrepreneurial Support, Poltava, Ukraine
May 2010 — Oct 2011
• Coordination of international projects and grants.
• Economic analysis of the Fund's activities and reporting to the Regional State Administration and the Ukrainian Fund of Entrepreneurship Support.
• Conducting comprehensive inspections of the results of the implementation of business projects, analysing the effectiveness, monitoring the targeted use of public funds.
• Preparation of press releases for the media, authoring articles for the Foundation's website and newspaper.
• Writing official letters to regional and local self-government bodies.
• Successfully implemented international project "Art Creates Opportunities" with involvement of local media, the Employment Centre, assisting in overcoming unemployment among the local population.
• Support for about thirty aspiring entrepreneurs in writing business plans, successful implementation of projects.
• Organisation of the publication of the newspaper and the website of the Fund.

Sales Manager, YAVIR-2000, Ltd, Poltava, Ukraine
May 2009 — Oct 2009
• Sales of security equipment and video monitoring systems in B2B, B2C. Achieved 275-300% increase in sales every month.
• Created a customer loyalty program that increased customer retention by 200%.
• Achieved exclusive representation of the supplier's foreign company due to my effective negotiation.
• Overlooked adjustment of price list by category, with an effective system of discounts for wholesale partner customers, which contributed to an increase in sales and an increase in the company's profits by three times.
• Translation of technical documentation, product catalogues from English into Ukrainian, Russian, and vice versa.
Education
• Feb - Jun 2024 Advanced English, British Council
• Jan – Jul 2024 Level 2 Functional Skills in English, Windsor Forest Colleges Group Strode's College
• Mar – May 2023 Business and Administration, London Institute/ Strive Training Ltd
• May – Jul 2021 B2B and B2C Sales, Globecore Management School, Poltava
• Sep 2007 – Jul 2008 Master’s degree in Management of Organisations (High Honours), Kyiv National Economic University, Kyiv
• Sep 2003 – Jun 2007 Bachelor’s degree in International Business Management (High Honours), Poltava University of Economics & Trade

Volunteer work
• Volunteering at Peace Corp, Poltava, Ukraine
• Participation in charity projects for Poltava community, organised by Peace Corp's volunteers from USA.
• Angel Tree Project and Pin Jada Projects: assistance and coordination
• Organising fund raisers and conducting unique events during Easter and Christmas for children from Poltava orphanages.
Languages
• English – fluent
• German – intermediate
• Spanish – basic
• Polish – basic
• Ukrainian – native
• Russian – native
•
References
Excellent references available upon request.