Antonia

Antonia Inawairhe
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Nigeria

PROFESSIONAL SUMMARY
Results-driven Lead Generation Specialist with a proven track record in identifying, qualifying, and nurturing high-
value B2B leads. Proficient in leveraging advanced prospecting tools like LinkedIn Sales Navigator, AI automation, and
CRM systems to build robust sales pipelines. Combines strong analytical skills with excellent communication to drive
customer acquisition and support sales team success in fast-paced environments.

SKILLS & COMPETENCIES
Lead generation and Prospecting: Outreach & Communication: Tools & Technology: AI prompting
LinkedIn Sales Navigator, Cold calling, Email campaigns, (Chat GPT, Gemini, Claude, Grok),
Lead qualification, Client engagement , CRM systems, Google workspace,
Data mining & validation, Objection handling. Social media.
B2B outreach, Cold outreach.
Core Strengths: Data Analysis,
problem solving, Time management,
Resilience, Team collaboration.
PROFESSIONAL EXPERIENCE

Lead Generation Manager | RemotEmployees | Remote
July 2025 – October 2025
• Spearheaded targeted B2B outreach campaigns using LinkedIn Sales Navigator and advanced Google search,
consistently identifying and qualifying high-value prospective clients
• Enhanced lead data accuracy and reliability by implementing rigorous validation and enrichment processes
for all collected contact information
• Supported sales team efficiency by generating and delivering high-quality, targeted lead lists, facilitating a
smoother sales pipeline
• Boosted lead generation productivity by integrating AI tools (ChatGPT, Gemini, Claude) to automate research
and personalize outreach email drafts

Customer Service Representative (Outbound) | Melbet | Remote
February 2025 – June 2025
• Conducted proactive outbound calls to customers, leveraging communication skills to provide information
and resolve issues, directly contributing to customer retention efforts
• Addressed customer inquiries and objections with empathy and product knowledge, maintaining high
satisfaction rates
• Documented customer interactions and feedback to improve service strategies and team workflows
Cold Call Operator | Altogeneration | Remote
January 2025 – February 2025
• Engaged potential customers through strategic outbound calls, effectively overcoming objections and
maintaining a positive conversion rate
• Contributed to the improvement of team scripts and workflows by meticulously documenting call
interactions and identifying common customer patterns
• Maintained a high level of professionalism and resilience in a high-volume calling environment

Science Teacher | National Youth Service Corps (NYSC) - Golden Galaxy Group of Schools | Port Harcourt
February 2024 – January 2025
• Developed and delivered engaging lesson plans for science subjects, catering to diverse learning styles and
improving overall class comprehension.
• Fostered a positive and inclusive classroom environment, resulting in increased student participation and a
reduction in behavioral issues.
• Organized and supervised practical laboratory sessions, enhancing students' hands-on learning experience
and understanding of scientific concepts.

Sales Manager | Dinning Delight Fast Food | Nigeria
December 2022 – January 2024
• Led and motivated a team of 10+ sales associates, implementing feedback-driven training that enhanced
customer engagement and service quality
• Increased recurring business by 30% through the design and execution of a targeted customer retention plan
• Proactively managed the company's online reputation by monitoring and professionally responding to
reviews on Google and Facebook

Front Desk Receptionist | Charleston Luxury Hotel | Nigeria
September 2020 – November 2021
• Delivered premium customer service, resolving guest complaints with professionalism and speed to
maintain the hotel's high standards.
• Utilized hotel CRM software to efficiently manage bookings, guest inquiries, and feedback reporting.
• Coordinated seamlessly with housekeeping and maintenance departments to ensure guest room readiness
and address requests promptly.

Cashier & Customer Service | Wakyz Fast Food | Nigeria
March 2014 – September 2015
• Managed high-volume cash and electronic transactions with pinpoint accuracy, ensuring till balance at the
end of each shift.
• Provided friendly and efficient service at the point of sale, enhancing the customer experience and
encouraging repeat business.
• Addressed and resolved customer billing inquiries and complaints tactfully, preserving customer loyalty and
the restaurant's reputation.
EDUCATION & CERTIFICATION
B.Sc Plant Science and Biotechnology
University of Port Harcourt, Nigeria
Graduated 2021

ADDITIONAL SKILLS & INTERESTS
• Familiar with remote work best practices
• Strong interest in professional growth and continuous learning
• Fluency in English
• Beginner in French