Любовь

KARPOVA LIUBOV
Business Development | Operations Management
Open to remote international roles

CONTACTS:
📍 Odessa, Ukraine / Chișinău, Moldova
📧 [відкрити контакти](див. вище в блоці «контактна інформація»)
📱 [відкрити контакти](див. вище в блоці «контактна інформація»)
💬 Telegram: @liubovkarpova

SUMMARY

Project coordination and operations management professional with experience supporting
multi-department teams, improving business processes, and working with international
partners in remote environments. Background includes operations management, project
coordination and business development across international markets, with additional
experience in client communication, lead generation and digital campaign coordination.

CORE COMPETENCIES

 Operations Management  Stakeholder Management
 Business Development  Process Improvement
 Project Coordination  Pipeline Management
 Client Communication  Lead Generation
 Cross-functional Collaboration  Team Coordination

TOOLS

 LinkedIn Sales Navigator  Bitrix24
 Apollo.io  Asana
 ZoomInfo  Microsoft Office
 Hunter.io  Google Workspace

 CRM Systems
WORK EXPERIENCE

EXPORT & BUSINESS DEVELOPMENT MANAGER, USA
Alpha Group (Remote) | 12.2025 –05.2026

 Prospecting and identifying B2B distributors and clients in the U.S. dental implant
market
 Establishing initial communication and building relationships with potential partners
 Contributing to the development of the U.S. market-entry marketing strategy
 Supporting operational automation of the commercial pipeline to improve process
consistency, visibility, and execution speed
 Coordinating internal communication and operational activities related to U.S. market
development initiatives

SALES MANAGER
NDA,Greece (Remote) | 03.2024 – 08.2024

 Developed and executed B2C sales strategies for European and U.S. markets
 Negotiated and built long-term partnerships with international clients
 Coordinated digital campaigns and managed client communications online
 Conducted market analysis, prepared reports, and monitored KPI performance

MANAGING PARTNER / CEO
Bluedream Associates, LLC | Odessa/Houston (IT, Real Estate & Services) |09/2018 –
02/2024

 Coordinated multi-department operations and internal workflows across several
business units to support project delivery and operational efficiency
 Recruited, trained, and mentored staff across business units
 Sourced and managed relationships with international partners and vendors

 Optimized expenses and introduced automation tools to improve efficiency
 Oversaw call center operations and improved call scripts through analytics
 Prepared financial reports and conducted performance analysis
PROJECT MANAGER/ SENIOR CLIENT SUPPORT MANAGER
YHTBA Corp |Odessa/New York (Legal Services & Real Estate) | 02/2016 – 02/2018

 Supported the launch of the company and coordinated cross-department operations
 Maintained service quality control and ensured smooth internal processes

 Designed customer support and sales scripts
 Handled accounting and financial reporting
 Coordinated internal workflows and communication across teams to support project
execution

EXECUTIVE DIRECTOR
DSR Advertising|Odessa/New York (Advertising & Software Development) | 02/2014 –
02/2016

 Managed full operational activities of the company
 Developed new services, loyalty programs, and marketing campaigns
 Supervised teams, delegated tasks, and organized internal company events
 Coordinated delivery of internal IT department projects, ensuring timelines, quality
standards and cross-team collaboration
 Conducted financial planning and prepared management reports

EDUCATION

MAUP(ODESSA/KYIV) — Master’s Degree, Business Management (2006-2012)

CERTIFICATIONS/PROFESSIONAL DEVELOPMENT
IAMPM HARD SKILLS COURSE — Certificate №29562246
SOHO MBA, Business & Management Course — Aug–Nov 2024

LANGUAGES
ENGLISH – ADVANCED(C1)
RUSSIAN – NATIVE
UKRAINIAN – FLUENT