Любовь

LIUBOV KARPOVA
International Business Development | Partnerships | Operations Management
Based in Chișinău, Moldova | Ukrainian citizen | Open to remote, relocation and
B2B/contract roles
CONTACTS:

🔗 LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
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💬 Telegram: @liubovkarpova

SUMMARY

International business development and operations professional with 10+ years of experience
in partner communication, market development and cross-functional management.
Experienced in U.S. and European markets, prospect research, pipeline development,
targeted outreach and CRM coordination. Background includes dental products, IT, real
estate-related services, legal services and digital campaigns.
CORE COMPETENCIES

Operations Management Stakeholder Management
International Business Development Process Improvement
Project Coordination CRM & Pipeline Management
Client Communication Market & Prospect Research
Cross-functional Collaboration Team Coordination

TOOLS

LinkedIn Sales Navigator Bitrix24
Apollo.io Asana
ZoomInfo Microsoft Office
Hunter.io Google Workspace
Callbell ChatGPT, Codex, Claude

WORK EXPERIENCE
EXPORT & BUSINESS DEVELOPMENT MANAGER - U.S. MARKET
Alpha Group | Remote | Dec 2025 – May 2026
Researched and identified prospective B2B distributors and clients in the U.S. dental
implant market
Qualified target companies and established initial communication with potential
commercial partners
Built and maintained relationships with prospective distributors throughout the
outreach and follow-up process
Contributed to the development of the U.S. market-entry and marketing strategy
Supported CRM and commercial pipeline automation to improve lead tracking, process
visibility and follow-up consistency

SALES MANAGER
Confidential Company (NDA), Greece | Remote | Mar 2024 – Aug 2024
Developed and executed B2C sales strategies for European and U.S. markets
Negotiated and built long-term relationships with international clients

Coordinated digital campaigns and managed client communications online
Conducted market analysis, prepared reports, and monitored KPI performance

MANAGING PARTNER / CEO
Bluedream Associates, LLC | Odessa / Houston | IT, Real Estate & Services | Sep 2018 –
Feb 2024
Coordinated multi-department operations and internal workflows across several
business units to support project delivery and operational efficiency
Recruited, trained and mentored a team of 40+ employees across multiple business
functions

Sourced and managed relationships with international partners, vendors and clients
Optimized expenses and introduced automation tools to improve efficiency
Oversaw call-center operations and improved call scripts through quality review and
analytics

Prepared financial reports and conducted performance analysis

PROJECT MANAGER / SENIOR CLIENT SUPPORT MANAGER
YHTBA Corp | Odessa / New York | Legal Services & Real Estate | Feb 2016 – Feb 2018

Supported the company launch and coordinated cross-department operations
Maintained service-quality standards and ensured smooth internal processes

Developed customer support and sales scripts
Handled accounting and financial reporting
Coordinated internal workflows and communication across teams to support project
delivery

EXECUTIVE DIRECTOR
DSR Advertising | Odessa / New York | Advertising & Software Development | Feb 2014 –
Feb 2016
Managed day-to-day company operations

Developed new services, loyalty programs and marketing campaigns
Supervised teams, delegated tasks and organized internal company events
Coordinated internal IT project delivery, ensuring on-time delivery, quality standards
and cross-team collaboration
Conducted financial planning and prepared management reports

EDUCATION
MAUP, Odessa / Kyiv — Master’s Degree in Business Management | 2006–2012

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
IAMPM HARD SKILLS COURSE — Certificate No. 29562246
SOHO MBA, Business & Management Course — Aug–Nov 2024
Dental Implant Systems — Two-Week Medical Product Training | 2025

LANGUAGES

ENGLISH – ADVANCED (C1) RUSSIAN – NATIVE UKRAINIAN – FLUENT