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Yevhen Dziuba Employment

Head of Umbrella Monitoring Dec 2025 - Present
Pivdenny Bank, Hybrid
Led the strategy, architecture, and implementation of a centralized
observability and monitoring platform from scratch, covering infrastructure,
applications, logs, traces, UX/RUM, alerting, incident management, and
business metrics.
Defined enterprise-wide monitoring standards, SLA/SLO/SLI models,
escalation processes, and observability governance for critical banking
systems.
Designed scalable and highly available monitoring architecture with
Personal details integration of metrics, logs, tracing, and business telemetry into a unified
Single Pane of Glass platform.
Implemented centralized observability practices across CloudOps, Platform
Yevhen Dziuba Engineering, Infrastructure, and Reliability domains.
Developed executive, operational, and service health dashboards to improve
[відкрити контакти](див. вище в блоці «контактна інформація») visibility, incident response, and service reliability.
Integrated heterogeneous monitoring ecosystems and legacy platforms into a
[відкрити контакти](див. вище в блоці «контактна інформація») unified observability strategy without service disruption.
Established monitoring and incident management processes including
Ivano-Frankivsk actionable alerting, runbooks, on-call routing, escalation models, and
postmortem practices.
Defined observability roadmap, platform evolution strategy, infrastructure
Ukrainian
requirements, retention policies, and scalability principles for enterprise
environments.
[відкрити контакти](див. вище в блоці «контактна інформація») Introduced observability-driven operational analytics and service reliability
metrics to improve MTTR, incident detection, and platform stability.

Languages Head of Platform | Director of Infrastructure
Raiffeisen Bank Ukraine, Hybrid
Feb 2025 - Dec 2025

Ukrainian Managed multiple cross-functional reliability, cloud, and platform teams,
implementing FinOps practices to optimize cloud and infrastructure costs
English across the enterprise.
Network Reliability Engineering – overseeing core banking network and ATM
infrastructure;
Hobbies Database Reliability Engineering – ensuring high performance and resilience
across Oracle, MSSQL, MySQL, PostgreSQL, NoSQL, and Sybase
environments;
AI
Datacenter Reliability Engineering – maintaining two on-premises data
Travel centers with high availability and disaster recovery capabilities;
Enterprise Service Bus Team – managing core MQ systems supporting
Sport interbank and internal integrations;
Cloud Operations Team – operating multi-cloud environments (AWS, IBM
Cloud, Oracle Cloud) with FinOps-driven cost governance and transparency;
Courses Platform Engineering Team – developing and maintaining the bank’s
microservice platform to deliver scalable, secure, and developer-centric
infrastructure.
AWS Architecture
Designed and launched the AVALaunch 3.0 microservice platform,
Stratoplan establishing a unified foundation for all development teams.
Implemented FinOps governance framework ensuring full transparency and
Product Management accountability for cloud and infrastructure costs.
Delivered Engineering Metrics Hub to measure and improve DORA, SPACE,
and DevEx metrics across engineering units.
 Unified CloudOps, Platform Engineering, Core Infrastructure, and Reliability
teams under a single strategic direction.
Improved service availability and stability of core banking systems.
Introduced automation in configuration, patch management, and compliance
reporting.

Engineering Manager (Ops) Aug 2023 - Feb 2025
Raiffeisen Bank Ukraine, Kyiv City, Ukraine · Hybrid

Managed multiple cross-functional reliability teams, including Network
Reliability Engineering, Database Reliability Engineering, Datacenter
Reliability Engineering, and Enterprise Service Bus Team.
Rebuilt the incident and reliability operating model improving overall system
stability and response time.
Enhanced disaster recovery readiness and ensured operational continuity
across data centers.
Introduced automated backup validation and regular failover testing.
Initiated FinOps adoption within infrastructure and middleware domains.
Strengthened team collaboration and reliability culture through internal
workshops and DevEx initiatives.

DevOps Team Lead Oct 2022 - Aug 2023
Raiffeisen Bank Ukraine, Kyiv City, Ukraine

Led a DevOps team responsible for continuous delivery, observability, and
infrastructure automation across mission-critical systems.
Migrated core microservices to a GitOps model using Argo CD and Terraform.
Unified CI/CD pipelines and standardized deployment processes across
environments.
Optimized delivery pipelines improving reliability and deployment speed.
Introduced infrastructure-as-code standards and code review policies.
Provided mentorship to DevOps engineers in automation and observability
practices.

Head of Incident Management and Centralized Oct 2021 - Oct 2022
Monitoring
PrivatBank, Dnipro, Ukraine

Led a full rebuild of the Incident Management process in alignment with
industry best practices, enhancing response efficiency and service reliability.
Designed and implemented a centralized monitoring ecosystem covering all
critical banking systems and infrastructure to ensure end-to-end visibility and
proactive issue detection.
Implemented a unified enterprise monitoring platform providing full
observability of banking systems.
Improved incident response time through automation and streamlined
escalation workflows.
Integrated monitoring with Jira Service Management and CMDB.
Established 24/7 SRE on-call rotation and performance reporting structure.

DevOps Team Lead Oct 2015 - Oct 2021
PrivatBank, Dnipro, Ukraine

Supported high-load and business-critical financial systems of the bank,
including the core payment infrastructure, POS terminals, TSO, and ATM
networks.
Provided operational support for numerous microservices ensuring high
 availability, reliability, and performance across distributed environments.
Built and maintained automated CI/CD pipelines for production and testing
environments.
Transitioned legacy applications to containerized architecture using Docker
and OpenShift.
Established configuration management with Ansible and Puppet across
infrastructure.
Improved observability through centralized logging and metric collection.
Formed and led an internal SRE Guild to develop DevOps expertise within
teams.

DevOps Engineer Apr 2013 - Oct 2015
PrivatBank, Dnipro, Ukraine

Implemented DevOps practices across the full stack (Database, Services,
Code, Deployment & Monitoring).
Worked with AWS cloud platform.
Designed and maintained CI/CD pipelines using GitLab CI/CD, Jenkins, and
TeamCity.
Applied test-driven development and static code analysis using SonarQube.
Automated configuration management using Puppet and Ansible.
Introduced virtualization and containerization with Docker and OpenShift.
Built the first infrastructure-as-code framework within the bank.
Standardized deployment processes and improved delivery consistency.
Contributed to the cultural shift toward DevOps adoption and automation.