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Olesia Letsin
Business Analyst

Profile Details
Detail-oriented Business Analyst with a strong foundation in foreign Lviv
languages and quality assurance, seeking to leverage my skills Ukraine
and experience in the role of Business Analyst. Possessing a solid [відкрити контакти](див. вище в блоці «контактна інформація»)
educational background in foreign languages and working as a QA, I [відкрити контакти](див. вище в блоці «контактна інформація»)
developed effective communication and interpersonal skills that are
essential for business analysis. I am enthusiastic about the opportunity Skills
to collaborate with cross-functional teams and apply my analytical Ability to Work in a Team
mindset to drive meaningful outcomes in the dynamic field of business
Communication Skills
analysis.
Analytical Thinking

Employment History Adaptability
Business Analyst Trainee at Laba, Lviv
September 2023 — December 2023 Languages
Laba is an international business school. Ukrainian

• I analyzed the business and found needs for creating a mobile English
application for Laba.
• My team and I created a map of stakeholders, their roles, and their German
impact on the project.
• Created a business model canvas, researched the goal we need Hobbies
to achieve to be successful and analyzed the strengths and Board Games
weaknesses of competitors to understand how we can improve
our product.
• Created a value proposition canvas and described the personas of
the main user groups and their key requirements.
• Created the non-functional requirements of our product and
described different user action scenarios using a BPMN diagram.
• Developed business rules for our application, created a customer
journey map and presented our ideas for creating a new product
to stakeholders.

Quality Assurance Engineer at SoftServe, Lviv
September 2020 — May 2022
IDERA delivers tools that span on premises, cloud and hybrid platforms
and put you in full control of the data management lifecycle — letting
you tame big data challenges and turn cost centers into growth assets.

• I identified and reported software defects, testing desktop and
web database tools.
• Сreated and maintained detailed test plans and test cases for
manual testing.
• Applied software development lifecycle (SDLC) best practices to
ensure product quality.
• Conducted comprehensive reviews of product requirements and
identified areas of improvement.

• I also had the opportunity to be a team lead of the team of testers
for 8 months.
• Communicated with stakeholders, clarified requirements, was
responsible for documentation and reports on the project

QA Intern at SoftServe University, Lviv
June 2020 — August 2020
EPlast is a project to provide a web-based multi-user system solution
for digitizing and automating Plast organization. The system makes
it easy to access Plast's internal data, such as events, reports and
documents, etc. Information and location of their affiliates and clubs
throughout Ukraine. Any interested person can join this system or
become a full member of Plast.

• Analyzed and clarified requirements.
• Estimated tasks, created testing documentation.
• Detected and documented defects

English Teacher at Lead-Up, Lviv
November 2019 — August 2020
• Developed a comprehensive English language program to improve
student literacy skills

• Collaborated with colleagues to develop interdisciplinary projects
and activities to enrich student learning experiences

English Teacher at SBEDIF Ukrainian-Canadian Business Center,
Ivano-Frankivsk
September 2018 — September 2019
• Developed innovative lesson plans and activities to engage students
and ensure learning objectives are met

• Implemented a variety of instructional strategies to accommodate
different learning styles and interests

Education
Master of Arts, English Language and Literature, Yuriy Fedkovych
Chernivtsi National University, Chernivtsi
September 2014 — December 2019

Courses
Software testing fundamentals, Prometheus

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