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Досвід роботи

Automation, AI agents specialist (n8n, make)

з 01.2017 по нині (9 років 8 місяців)

Specialist in designing automations and AI agents on no-code / low-code platforms. I mostly work as a contractor for small and medium-sized businesses. I build systems from scratch, or on top of processes that already exist. Almost 10 years in IT.

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Kuhlmann | Architecture and design studio
(11/2025 - 07/2026)

- Built an AI agent that handles inbound communication with leads on Upwork and moves them from first contact to a booked online meeting with a manager. Result: the agent replaced a person, since it matched them on quality of work and could also reply outside business hours. Platforms involved: n8n, Upwork, HubSpot, Apollo, Notion, OpenAI, Gmail, Slack.
- Audited 60 existing Make.com scenarios and migrated the business-critical parts to n8n on the client's own server, which cut SaaS subscription costs and allowed the scenario logic to be improved in the places where Make.com wouldn't allow it. Main areas: syncing projects and their tasks between Asana and Toggl, preparing data for Power BI.
- Ran an audit in Asana - found and fixed errors in historical data that could have skewed employee KPIs
- Built an AI agent for the team that helps people find their way around the company knowledge base and acts as a consultant, taking load off senior and mid-level specialists since it can answer most of the questions new hires have.
- Built the infrastructure on the client's server for running n8n (Ubuntu VM + Docker + Cloudflare).
- Documented the Power BI analytics that other contractors had built up over the years.

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RisingStars | International artist booking agency
(11/2025 - 12/2025)
Automation design and specification: LLM screening + generating replies to artists based on the criteria of each individual email campaign.

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Tuties | Ed-tech platform
(01/2025 - 09/2025)
Produced 150 educational videos on using LLMs, building automations, and generating media content.

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LetsRockMedia | Video production
(08/2024 - 09/2024)
Built timeline assembly automation in DaVinci Resolve for the editing team, which cut the time needed to assemble one video from 30 hours to 150 minutes. That let the company scale weekly output from ~5 to 60 videos.

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Earlier experience:
IO Technologies | SaaS analytics for websites and blogs, clients in 65 countries.
(2022 - 2024) Project Manager
(2019 - 2022) Head of Customer Support
(2018 - 2019) L1 Customer Support Specialist

Before that:
(2017) L1 Customer Support Specialist at EvoPlay
(2014 - 2016) Senior Underwriting Specialist at Bank Mykhailivskyi

Освіта

Kyiv National Economic University named after Vadym Hetman

Management, Київ
Вища, з 2008 по 2012 (4 роки)

Знання і навички

• Jira
• DaVinci Resolve
• Blackmagic Fusion
• Intercom
• Google Analytics
• Closely app
• Kling AI
• Veo3
• Elevenlabs
• N8n
• Llm agents
• Mixpanel
• Make.com
• LLM
• AI

Знання мов

• Англійська — вище середнього
• Українська — вільно