Надія

NADIIA NAZARENKO
01.06.1986
GERMANY , FRANKFURT AM MAIN
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)
GERMANY , FRANKFURT AM MAIN
PROFFESSIONAL SUMMARY
Seasoned travel and tourism professional with more than 17 years’ experience assisting customers fulfill their domestic and international travel needs. Extensive knowledge of many of the top travel destinations and proficiency in the latest travel coordination and booking software. Development of individual travel routes. Work in the field of MICE. Sale of air tickets. Establishment and management of a travel company.
SKIILS
Domestic & international travel expertise
Work with international hotel brands
Organization MICE
Sale of air tickets
Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
Strong problem-solving skills
Motivational interviewing skills to assist in truly listening to clients and recognizing what they want to create customized travel experiences that meet their expectations.
Extensive knowledge and education of the top tourist destinations around the world

EXPERIENCE
2008- Present - head of the travel company "Marti Travel"
Full range of travel services. Individual travel planning, route development. Working with VIP segments. Work with private aviation. Sale of tours to popular resorts. Medical tourism.
2007-2008 -Travel manager
Travel company “ Hottours “
Responsibilities:
Selling a tourist product
Reservation and sale of air tickets
Personal management of the client's vacation
Development of the client's individual rest
2004-2007 Travel manager.
Travel company “ New Collections “
Sale and promotion of sanatoriums and resorts in Ukraine. Organization of conferences and seminars. Work in MICE
Responsibilities:
Development and sale of a tourist product
Conducting corporate events (conferences, seminars) on the territory of Ukraine and beyond
Comparison of new offers for customers

EDUCATION
2009-2012
National Law University of Yaroslav Mudryi
Laweyr
Degree-bachelor
2003-2009
National Technical University of Ukraine
“Igor Sikorsky Kyiv Polytechnic Institute”
Department of Automation and Non-Destructive Testing Systems (ASNK), PBF
ENGINEER
Degree-specialist
LANGUAGES
Ukraine , Russian -native speaker
English- very good command
Deutsch- in the process of studying
Spanish - in the process of studying