Любомир

LIUBOMYR MARKOV
Position: Technical Support Engineer / Junior QA / Operations Assistant​
Zhytomyr, Ukraine | Remote | [відкрити контакти](див. вище в блоці «контактна інформація»)​
[відкрити контакти](див. вище в блоці «контактна інформація») | Telegram

SUMMARY

Tech-savvy professional with an Intermediate (B1) English level and a strong academic background in Computer &
Software Engineering. Combines 1+ year of experience in Quality Control with recent supervisory responsibilities in
manufacturing. Highly adaptable, disciplined, and capable of mastering new software quickly. Seeking a remote role to
leverage analytical skills and technical education.

TECHNICAL SKILLS

●​ IT Support: Windows OS installation/configuration, Hardware diagnostics, Software troubleshooting, Remote
Desktop tools, Basic Network setup.
●​ Software Proficiency: Advanced Google Workspace (Sheets, Docs), MS Office, Jira/Trello (basics), Virtual
Machines, AI tools (ChatGPT).
●​ Academic Tech Foundation: Understanding of OOP principles, Algorithms. Familiar with syntax/logic of Python,
C++, C#, HTML/CSS.
●​ Core Competencies: Quality Assurance, Process Monitoring, Attention to Detail, Defect Reporting.
●​ Languages: English (Intermediate / B1) (Good reading & writing skills); Ukrainian (native).

EXPERIENCE

Quality Control Specialist / Line Supervisor​
UMa ursa major (Manufacturing) | Sep 2024 – Present​
Started as a QC Specialist; due to high performance, role was expanded to include Line Supervision duties

●​ Quality Control (Main Focus): Conduct strict visual and technical inspections at every stage: from framing and
upholstery to final assembly and packaging.
●​ Supervision: Oversee the workflow of Production Line #4, ensuring smooth transition of products between stages
and meeting daily targets.
●​ Problem Solving: Act as the first point of contact for operational issues on the line, resolving bottlenecks to prevent
downtime.
●​ Reporting: Document defects and production metrics for management.
●​ Achievement: Maintained high accuracy in defect detection over 13 months and successfully took over supervisory
duties during a transition period.

Junior System Administrator (Project-based)​
Freelance / Private Clients | Mar 2024 – May 2024 (3 months)

●​ Installed and configured Windows OS, drivers, and essential office software on 10+ workstations.
●​ Diagnosed and resolved hardware and software issues (Troubleshooting) for end-users.
●​ Managed peripheral connectivity (printers, scanners) and optimized PC performance.

EDUCATION

Computer Engineering (Major 123)​
Lviv Polytechnic National University | 2019 – 2020

●​ Status: Completed undergraduate coursework (Bachelor's level).
●​ Key Coursework: Higher Mathematics (4 semesters), System Programming, Assembler, C/C++.
●​ Built a strong foundation in computer architecture and analytical thinking.

Software Engineering (Major 121)​
Zhytomyr Polytechnic State University | 2022 – 2024

●​ Status: Undergraduate coursework in Software Development.
●​ Key Coursework: Object-Oriented Programming (OOP), Python, HTML/CSS basics, Algorithms.
●​ Gained understanding of software architecture and development lifecycle.