Svetlana

SVETLANA GRIGORYAN
Email: [відкрити контакти](див. вище в блоці «контактна інформація») | Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Location: Yerevan, 0089 Republic of Armenia

WORK EXPERIENCE
Cobra Transport LLC – Operations Manager
Wilmington, CA (Remote) | 2024 – Present
• Oversee day-to-day logistics operations, including load planning, dispatch coordination, and client
relations.
• Manage a team of dispatchers to ensure timely freight movement and effective issue resolution.
• Negotiate with carriers and brokers to secure reliable, cost-efficient transportation solutions.
• Maintain communication with drivers and customers to ensure smooth delivery execution and
satisfaction.
• Implement process improvements to enhance operational efficiency and reduce downtime.

M. Bugarin Trucking – Dispatcher
Remote | 2018 – 2023
• Dispatched trucks across multiple routes, optimizing load assignments for cost and efficiency.
• Monitored driver performance and supported them in resolving on-road challenges.
• Communicated daily with clients and brokers to ensure accuracy and satisfaction.
• Maintained detailed logs and reports of deliveries, fuel usage, and route planning.
• Assisted in developing streamlined dispatching procedures to improve operations.

GPM Gold LLC – Personal Assistant to the Health, Safety & Environmental Deputy Manager
Yerevan, Armenia | 09/2022 – 10/2023
• Provided comprehensive administrative and organizational support to the HSE Deputy Manager.
• Coordinated documentation and scheduling to ensure smooth daily operations.
• Assisted in health, safety, and environmental compliance activities, contributing to regulatory
adherence and internal reporting.
• Supported communication between departments to streamline HSE-related processes.

Barsis LLC – Wholesale Sales Manager
Yerevan, Armenia | 05/2018 – 09/2022
• Managed contracts and renewals with brands, ensuring compliance with agreements.
• Conducted stock analysis and monitored inventory levels to optimize purchasing and sales planning.
• Collaborated with ordering and planning teams to ensure accurate order fulfillment and timely
deliveries.
• Reviewed and analyzed purchase orders to ensure alignment with contractual agreements.
• Developed relationships with suppliers and brands to improve negotiation outcomes.
• Supported visual merchandising implementation across retail locations to maintain brand consistency.
• Coordinated logistics processes, ensuring smooth and efficient supply chain operations.
• Prepared and submitted detailed reports on sales performance, stock levels, and procurement
strategies.
Barsis LLC – Administrative Assistant
Yerevan, Armenia | 08/2015 – 03/2018
• Organized office events such as holiday parties and team-building activities, promoting a positive
company culture.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational
systems.
• Established work procedures to track staff’s daily tasks.
• Answered multi-line phone system, routed calls, delivered messages, and greeted visitors.

EDUCATION
European University of Armenia
Yerevan, Armenia | 05/2016
Bachelor of Business Administration: Business Administration and Management

CERTIFICATIONS
• Microsoft Office Suite (Certified)
• Effective Sales Skills Course – Manassian Business School (2020)

LANGUAGES
• Armenian – Native
• Russian – Proficient (C2)
• English – Advanced (C1)