Особисті дані приховані Ветеран

C ON T A C T
Andrii Shershun E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
BUSINESS ANALYST Whatsapp/Telegram:
[відкрити контакти](див. вище в блоці «контактна інформація»)
• 6+ years as a Business Analyst with the responsibilities of a Proxy LinkedIn:
Product Owner and Scrum Master. [відкрити контакти](див. вище в блоці «контактна інформація»)
• 3+ year background in the Project Management and 9+ years in the shershun/
IT industry

E X PE R I E N CE EDUCATION
Armed Forces of Ukraine Yurii Fedkovych Chernivtsi National
Business Analyst, Product Owner University (Ukraine)
NDA project International Analysis and Interpreting
July 2023 – Aug 2025 (Master of Arts, 2015)
• Evaluating and enhancing business operations within the product
organization. Computer Academy “Itstep”,
• Involved in government projects, taking on some duties as a Product Zaporizhzhia (Ukraine)
Owner. Programming (2007)
• Eliciting requirements from diverse sources, such as client interviews,
focus groups, aligning requirements with all relevant parties. SKILLS
• In charge of product roadmap. Agile methodologies (Scrum, Kanban,
• UAT coordination and test case preparation. Waterfall);
BPMN, UML, ERD;
SQL, API basic knowledge;
Squad/Station Commander, Operator
Responsibilities related to electronic warfare. Management skills
March 2022 – Sept 2025 Use Cases, User Stories, FRD, BRD,
• Prepared documentation, worked with suppliers. SRS, User Stories;
• Investigated, set up, maintained and resolved the technical issues in the User/Configuration Guides.
electronic equipment.
• Managed team operations, ensured process adherence, and facilitated LICENSES & CERTIFICATIONS
knowledge transfer to new team members. E5: UML and BPMN Fundamentals
Issued: Dec 2021
Customer Times – Salesforce BA/Consultant
BA for Salesforce based SaaS product for Pharma companies; internal
Salesforce: Salesforce Certified
Salesforce based tool for managing financial transactions, invoicing, and
revenue reporting. Administrator
July 2020 – March 2022 Issued: Jul 2021
• Business Analysis: conducted elicitation and collaboration throughout
project phases, created documentation, developed wireframes, and LANGUAGES
validated prototypes with the design team, participated in UAT sessions. Ukrainian – Native
• Salesforce experience: workflow rules creation, reports, and English – Upper-Intermediate (B2)
dashboards; email alerts and templates, implementation approval Polish – Basic (A1)
processes, experienced with complex validation and workflow rules. French – Basic (A1)
• Additional Scrum Master responsibilities: facilitation of Scrum
ceremonies, providing sprint metrics to key stakeholders, addressing TOOLS
program processes to the Scrum team.
Lucidchart/Draw.io and alternatives,
Improve IT solutions – BA, Proxy PO Swagger, Postman, MySQL
E-Commerce mobile app (Android, iOS), in-app and third-party payment Workbench, Figma, Jira/Confluence,
integration (Stripe, PayPal). MS Office/Google Docs, AI tools
March 2019 – July 2020
• Elicited requirements from key stakeholders
• Responsible for managing the product backlog and developing the
product roadmap.
• Facilitated product development discussions within the team
• Contributing to the enhancement of UX & UI
Think Mobiles – PM, Technical Writer and Proxy PO
PM with Proxy PO activities for e-commerce/travel/logistics/sales CRM,
web and mobile apps; Omni-Channel Retail; VR/AR entertainment,
healthcare, and education projects.
Sept 2016 – Feb 2019
• Collaborated with key stakeholders to establish project objectives and set
strategic priorities.
• Developed various types of specifications.
• Contributed to the design of the subscription module, wallet top-up and
redemption processes, enabling to manage loyalty points, digital
vouchers, and cashback for retail partners.
• Pre-sale and discovery activities for potential projects.