Ростислав

ROSTYSLAV KHMARSKYI
Dnipro, Ukraine
Mobile: [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)

Personal Summary
Sales-oriented B2B Specialist with 2 years of experience in an international environment. Experienced in lead qualification, consultative selling, and converting agency/VIP inquiries into confirmed high-value orders. Strong in stakeholder coordination, objection handling, and CRM discipline, with hands-on experience in payment-related processes and time-critical execution. Seeking Sales / Account Management roles in international, service-driven industries.
Key Skills
• Lead qualification & discovery: clarifying budget, goals, timelines, decision factors
• Consultative selling: presenting options, value propositions, and benefits clearly
• Objection handling & expectation management: turning concerns into next steps
• B2B partner communication: travel agencies, VIP clients, multi-stakeholder alignment
• CRM accuracy & documentation: structured notes, follow-ups, and pipeline hygiene
Education
2023 - Present
Bachelor’s Degree Software Engineering (IT direction)
Oles Honchar Dnipro National University
Dnipro, Ukraine | 3rd year
Languages
English — C1 | Ukrainian — native | Russian — fluent | Polish — fluent reading/strong comprehension | German — A2
Employment
2023/2024 – Present
Kyiv / Warsaw / Remote | 2 years

Customer Support & Operations Specialist
Wizz Air
• Converted inbound B2B and VIP inquiries into confirmed, paid group bookings by running discovery, framing value, and driving next steps.
• Led negotiations on booking terms, ensuring fast decision-making and strong client confidence.
• Managed high-value deals ($10k–$500k+) with travel agencies and corporate clients, maintaining accuracy across pricing, data, and payment flows.
• Protected revenue and partner relationships by resolving escalations quickly and preventing cancellations through clear expectation setting.
• Built repeat partner cooperation through consistent follow-ups, reliability, and structured communication.
• Promoted 3 times within 18 months due to performance consistency and readiness for expanded commercial responsibility.
• Took on junior leadership responsibilities in a 120+ agent operation, supporting stability and high throughput.