Даниил

Danyil Kluban Profile

A humanitarian sector specialist with practical experience in MEAL, Cash
Assistance, protection, beneficiary communication, PDM, data management, and
humanitarian monitoring. Has experience working with the International Rescue
Committee (IRC) and the Ukrainian NGO “Tenth of April” within humanitarian
assistance projects. Experienced in programme implementation, collection and
analysis of qualitative and quantitative data, beneficiary registration and
verification, as well as supporting accountability mechanisms (AAP) Personal and
monitoring the effectiveness of assistance. Participated in needs assessments,
PDM surveys, feedback processing, and preparation of analytical reports to
improve programme quality. Demonstrates strong ability to engage with
Personal details beneficiaries, coordinate with teams and partners, and Name ensure effective
delivery of assistance in complex humanitarian contexts. Has hands-on
experience Danyil Kluban working with vulnerable populations, conducting needs
Danyil Kluban analysis, and supporting project Address implementation in line with humanitarian
standards.
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[відкрити контакти](див. вище в блоці «контактна інформація»)
Education

13 Kotsiubynskoho Street Sep 2021 - Jul 2025
Poltava Yaroslav Mudryi National Law University, Kharkiv
Faculty of Prosecutor's Office and Criminal Justice
December 31, 2003

B
Employment

Чоловічий Cash Worker May 2026
The Tenth of April, Kharkiv
nlu.edu.ua Participated in mobile team field visits to affected communities for primary
data collection, beneficiary registration, and monitoring of the humanitarian
situation.
Conducted Rapid Needs Assessments (RNA), including identification and
Skills documentation of vulnerable population groups, analysis of key humanitarian
needs, and risk assessment.
Coordinated and implemented Cash Assistance activities in compliance with
Experienced PC user
donor requirements, organizational procedures, and humanitarian standards.
Knowledge of CRM Maintained and updated beneficiary databases, ensuring data accuracy,
completeness, and confidentiality.
Word Coordinated the cash transfer and payment process in collaboration with the
Finance Department and payment service providers.
Ability to work in a team Ensured compliance of assistance delivery processes with organizational
policies, procedures, and donor regulations.
Self-motivation
Collaborated with MEAL, Logistics, Distribution, and other departments to
enhance coordination and operational efficiency.
Languages Monitored cash assistance implementation, identifying potential risks, delays,
and compliance issues.
Collected and analyzed program data to track cash assistance activities and
English measure project performance against targets.
Gathered beneficiary feedback on the quality and accessibility of assistance,
Ukrainian and managed complaints and feedback mechanisms.
Prepared regular reports on the implementation and outcomes of cash
Russian
assistance programs.

Hobbies Hotline Operator Sep 2025 - Apr 2026
NGO Tenth of April - under the Mercy Corps project, Odesa

Football
Provided timely and accessible information to beneficiaries regarding the
Tourism Organization’s assistance through the hotline, Telegram chat, and other
official communication channels.
Gym Delivered high - quality initial consultations to individuals seeking assistance
via phone, online chat, and other communication platforms.
Assessed beneficiaries’ needs and referred clients to relevant specialists
(legal, social, psychological support) within the Organization or to partner and
external organizations.
Conducted Post - Distribution Monitoring (PDM) surveys to collect feedback
on humanitarian assistance and assess beneficiary satisfaction and needs.
Contacted and invited eligible beneficiaries to receive humanitarian
assistance in accordance with project criteria and procedures.
Collected, analyzed, and documented information on beneficiaries’ needs to
support the development of accurate statistics and improve protection -
related programs.
Entered and maintained daily records of completed work in the Organization’s
internal reporting and data management systems.

MEAL assistant Dec 2024 - Sep 2025
International Rescue Committee, Odesa

Conducted collection, verification, and analysis of quantitative and qualitative
data to support humanitarian programming and monitor project indicators.
Supported beneficiary registration and verification processes, including data
collection, eligibility - related information review, and maintaining accurate
beneficiary records in line with program procedures.
Participated in registration activities for humanitarian assistance, supporting
intake processes, beneficiary identification, and data quality control.
Supported Rapid Needs Assessments and beneficiary feedback mechanisms,
contributing to identification of vulnerabilities, needs analysis, and evidence -
based program adjustments.
Contributed to monitoring and accountability processes (AAP), including
hotline management, complaints and feedback handling, and follow - up on
beneficiary concerns.
Supported implementation of cash and humanitarian assistance monitoring
activities, including tracking assistance effectiveness, identifying risks or gaps,
and documenting findings.
Maintained and updated beneficiary and program databases, ensuring data
accuracy, confidentiality, and compliance with internal procedures and donor
requirements.
Prepared analytical reports, statistical summaries, and recommendations to
support program improvement and achievement of project targets.
Coordinated with program and MEAL teams to strengthen monitoring
processes, improve service delivery, and support effective project
implementation.
Contributed to quality assurance and continuous improvement of monitoring
tools, reporting systems, and accountability mechanisms.

Driver with Child Protection team Aug 2024 - Dec 2025
International Rescue Committee, Odesa

Based on the pre-determined schedule, transport Child Protection team
conducting homebased care for patients with moderate to severe mental
health conditions across Odesa/ Mykolaiv/ Kherson region.

Ensure the safety and security of the passengers, the goods and the vehicle.
Immediately report accidents, breakdowns and needs of repair and general
maintenance/service.
Respect the local traffic regulations and the IRC logistical/vehicle policies at
all times.
Maintain the logbook for all trips.
Maintain the vehicle in proper operating condition at all times, including
keeping the vehicle clean, ensuring enough fuel, checking the technical state
etc.
In liaison with the line manager, arrange for repairs and servicing.
Ensure the assigned vehicle has all the necessary documents and equipment.

Sales manager. Client support representative. Jun 2023 - Jul 2024
IT, Kyiv

Provided information and assistance to clients in selecting products.
Delivered ongoing technical and informational support.
Managed large volumes of database records.
Operated internal CRM systems and various software applications.
Prepared monthly reports.

Client support and conflict resolution Dec 2022 - May 2023
representative
NOVA POSHTA, Poltava

Processed and managed customer orders with precision and efficiency.
Provided expert consultation on products and services to enhance customer
satisfaction.
Maintained comprehensive order documentation to ensure accuracy and
compliance.
Collaborated in resolving delivery and payment inquiries to streamline
operations.
Monitored order statuses to provide timely updates to clients.
Registered and addressed customer complaints and suggestions to improve
service quality.
Compiled and presented performance reports to highlight key metrics and
outcomes.
Fostered strong business relationships with clients to drive loyalty and
retention.
Conducted analysis of customer needs and preferences to tailor offerings
effectively.
Ensured adherence to contract terms and conditions to maintain high
standards of service.

Interests

Football

Tourism

Gym