Максим

MaksymVitalievichMalin
Desiredpositions:SysOps(admin/cloudadmin,in-officeadmin), junior
embedded software engineer,
radioengineeringdepartment(anystartposition)
engineer(any start position).

ADDRESS: Kyiv,Fuchika13fl.5 PHONE: [відкрити контакти](див. вище в блоці «контактна інформація»)
EMAIL:
[відкрити контакти](див. вище в блоці «контактна інформація»)

01 EMPLOYMENTHISTORY

Employer: Miratech
Position/role: sysadmin/producttech-supportatGENESYSproject
Jan2021—Jan2023 -clientsupportforsetupcloudandon-sitehybridsolutions

-remoteconsultationandtroubleshootingenterpriseenvironmentworldwide

Employer: Ukrposhta
Position/role:
Sysadmin/Techsupportatmainoffice
 Processedsupportticketsaccuratelyandefficiently,ensuringthatallemployees

May2021—Dec2021 requirements were meet within the established timeframe
 Participatedinsetupofnewlocalendpoints/workplacesandnetworksusingcost
Kiyv
savingsandresourceoptimizationstrategyin500+workplacesandmainoffice
network.

Position/role: Solomiandistrictlibraries
Jan2019—Jan2020 Sysadmin/Seniorlibrarianatautomationdepartment.
Kiyv Maintained100+workplacesand17+networks
• Providedcustomersupportandonsitetrainingforlocalvisitors.
Remote
• Participatedinentertainmentsanddigitalmarketingactivities(journaldesign)
• Providedbasictrainingandtechsupportforlibraryevents
• Developedandroidapplicationandassistedin2020librariancompetition
Employer:
Weblemstudio
Position/role:
Techsupportatclientforum.
Jan2019—Jan2020
- Providedcustomersupportandsoftwarecustomizationuponclientrequest
Sumy/remote
- ProvidedbasicproducttrainingandFAQinformation
- ParticipatedincustomizationofWoocommerce/Joomla/WordPressbasedwebshops
Employer: SMM-art,Grace.od.ua,BET-IBC,whiteraven.org.ua,etc.

role/position: freelanceinwebdevelopmentandenglishtranslation

oct 2015 — Jan 2019 Developed few websites for advertising purposes

Odessa/Kiev Customized and edited php/js plugins

Employer: Wizzaircall-centre
role/position: call-centeroperator

May2014—Oct2014 Providedcustomersupportandticketreservation/changesuponclientrequest
providedbasicproducttrainingAndFAQinformation
Kiev

Employer: Beepercall-centre(UkraineInternationalAirlines)
role/position: call-centeroperator

May2012—Feb2014 Providedcustomersupportandticketreservation/changesuponclientrequest
providedbasicproducttrainingAndFAQinformation

02 EDUCATION

Sep2021 RadioengineeringFacultyofNationalTechnicalUniversityofUkraine“Igor
Sikorsky Kyiv Polytechnic Institute” Faculty
Studentof3-dcourse(seconddiploma)

Troubleshooting
03 SKILLS Programming
Teammanagement
Servicerepairs

CustomerService

04 Software Mailservers(roundcubeetc.),NGINX,APACHEotherwebhostingbasedsoftware

configuration.BasicSIP/VOIPAsterisksetup
Genesysenterprisesolution-setupandconfiguration andtroubleshooting
MicrosoftOffice2007-2022&Office365–setupandconfiguration/troubleshooting
Windows 7-10 – endpoint administration service
Linux–indepthadministrationandsetup/
MS Publisher, MS Visio,
SPICEsoftware:Multisim,LtSpice,Ngspice,Tinati.
Mathsoftware:Mathcad,MATHEMATICA,MATLAB+Simulink, CAD
software: Autocad,
Tourism:Gabriel
Design:MSPublisher,MSVisio, Canva,AdobePS,Acrobat, Corel Draw,Indesignetc.
Virtualization: VMware Esxi, Virtualbox, Dosbox, LXC etc.
Management:JIRA,SalesForce.
 05 Hardware HomeandOfficePrintersequipment(HP,Lexmark,Canon,Epson)
X86-basedarchitecturebasedPCsandperephirydevices
Raspberry-Pi based devices
Microcontrollers:
RaspberryPico,ARM0-based,AndroidandIOSphones. Dell
workstation T-series
Laptops/headphones/pc-sofanymanufacturer

networkequipmentincluding(Juniper,TP-link,mikrotik,ciscoMeraki etc.)

06 LANGUAGES

English B2(verbalandwrittenforITandprofessionalcommunication)

Deutsch - started language course with certified trainer

Ukrainian-native
07 Programminglanguages,Databasesandothertools.

Softwareskillsknowledgegainedatwork:
Emailtemplatescreating
GoogleInsightsbasedSEOoptimization.
Oracle db 12-19
Mysql5-7/MariaDB
MS SQL
Setup,configurationandbasiccommands:
Javascript(ES6)&node.js Matlab
PHP 5.6-8 Mostlyeditingknowledge:
Node.js(advertisingbotsdevelopment) Perl
Selenium and Pupeteer Python
KubernetisandOpenshiftbasics JAVA
MS Active directory in practice. Bash
CMD/Powershellbasics
ARM0assemblerandC

Web Android App development (Udemy):
08 Certificates:
Ciscobased:
Infosec and devops tools, QA and Testing:

09 INTERNSHIPS
Jan2022—May2023 Sysadmin/techsupportatMiratech.6monthsoffer
Jan2022—May2023 3-monthsofferatIOTcompanyBT9-Ukraine

REFERENCES availableuponrequest