Особисті дані приховані

Mariia Marchenkova
Copywriter, Content Writer, Academic & Creative Writer, Proofreader, Editor, and Translator | Customer Support
Representative | Aspiring Photographer and Environmental Volunteer

Contact Information:
 Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
 Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
 LinkedIn: Profile
 Portfolio: Link
Based in Lutsk (Volyn, Ukraine).

Summary:
Writer, proofreader, reviser, editor, and translator of a wide range of English-language texts, including but not limited
to academic papers, creative pieces, short-form social media copies, website materials, and SEO-informed blog
articles. Adept at crafting and localising texts and digital presentations across disciplines (such as literature, arts,
culture, philosophy, nursing, management, psychology, IT, retail, etc.); translating and adapting subtitles; conducting
research and analytical work to support content development and decision-making; communicating effectively in
written and spoken English with native and non-native speakers; providing customer support; managing electronic
correspondence in English and Ukrainian; processing clients’ billing requests.

Hard skills: SEO, writing/copywriting/editing/proofreading, content strategy; MS Office Suite/Google Workspace;
proficiency in work management platforms; translation and localisation; research and fact-checking; social media
management; photography.
Soft skills: client interaction/communication; time-management; multitasking; teamwork; cross-functional
collaboration; adaptability, flexibility, resilience; precision (attention to detail).
Personal attributes: dependable, responsible, loyal, tactful, empathetic, considerate, sedulous, diligent, persistent,
meticulous, demure, analytical, perceptive, inquisitive, creative, resourceful.

Work Experience:

SK Group Ltd. (4writers.net) Full-time, in-house, on-site (remote since March 2017)
Office Writer
June 2014 – March 2018
 Specialising in writing and editing academic and creative papers in English across High School, College, and
University levels, covering disciplines in the humanities (literature, arts and culture, psychology, history),
sciences (biology, geography, physics, and related fields), and nursing;
 Crafting electronic presentations;
 Writing, formatting, proofreading, revising, and editing academic and creative texts in accordance with
established academic and stylistic standards.

VIP Bees Language School Full-time, in-house, on-site
English Tutor & Translator
February 2019 – August 2019
 Delivering structured lesson plans tailored to learners’ needs;
 Providing tuition to students of diverse ages and levels of English language proficiency;
 Preparing daily reports on completed tasks and teaching outcomes;
 Translating documents, thesis annotations, article abstracts, and professional correspondence.

Modern-Expo Group Full-time, in-house, on-site
Marketing Manager (Content Specialist)
September 2019 – April 2020
 Developing marketing and UX-oriented content based on briefs and business goals, including web copy,
corporate communications, and digital publications;
 Creating, editing, and publishing content for corporate platforms and social media channels (LinkedIn,
Workplace);
 Conducting interviews and transforming insights into clear, user-focused written materials;
 Translating, localising, and proofreading content, including articles, presentations, correspondence, and
technical documentation;
 Supporting cross-functional internal and external (international) communication through clear, accurate
English-language content and translations;
  Producing visual and supporting content, including event and product photography, to complement written
materials.

Myvic Solutions Part-time, remote, freelance/project
Subtitle Translator
June 2021 – October 2022
 Translating and adapting subtitles for popular science and documentary programmes (John Torode’s Middle
East, Dogs with Extraordinary Jobs, David Rocco’s Dolce Africa).

Weblium Full-time, freelance (trainee/intern), remote
Copywriter & Researcher
August 2021 – February 2022
 Producing SEO-optimised blog articles based on technical briefs and content requirements;
 Conducting research on IT-related topics, including JavaScript, outsourcing and outstaffing models, and
website development;
 Fact-checking and ensuring accuracy, clarity, and consistency of published materials;
 Formatting, proofreading, editing, and revising content in line with editorial and SEO standards.

UVOCorp (UaWriters) Full-time, in-house, remote
Academic Writer
September 2021 – May 2024
 Tracking and reviewing incoming orders while coordinating workflows with team members and supervisors;
 Maintaining clear and consistent communication within the team to ensure timely task delivery;
 Producing a high volume of written content, including academic essays, creative pieces, memos, and cover
letters, averaging 80+ pages per month (approximately 32 essays and/or articles monthly) at college and
university levels;
 Preparing and designing electronic presentations to support written deliverables.

Support Team Representative
September 2024 – December 2024
 Monitoring and reviewing incoming orders to ensure accuracy and timely processing;
 Maintaining consistent communication with team members and supervisors to support smooth workflow
coordination;
 Providing customer support via chat, phone, and an integrated website messaging system, ensuring clear,
professional, and swift responses.

World of Communities Part-time, hybrid, freelance
Assistant Content Manager, Intern
May 2024 – July 2024
 Creating written content for distribution across the Company’s communication channels based on Product
Requirements Documents (PRDs);
 Producing product- and event-related visual content, including photography, to support marketing and
communication needs;
 Proofreading, editing, and expanding product documentation, including a board game manual, to improve
clarity, usability, and consistency;
 Writing and refining copy for marketing and informational purposes.

BetterMe Full-time, in-house, remote
Billing Specialist, Customer Support Agent
March 2025 – April 2025
 Processing user billing requests accurately and promptly;
 Addressing client inquiries and issues in accordance with Company policies and regulations;
 Managing electronic correspondence to ensure clear, professional communication;
 Monitoring and tracking personal performance to support continuous improvement.

Develux Full-time, in-house, remote
Academic Writer
April 2025 – July 2025
 Writing original, plagiarism- and AI-free academic papers in line with client instructions and academic
standards;
  Conducting research and creating high-quality content, including resumes, CVs, cover letters, and written
assignments in both STEM and humanities subjects;
 Maintaining clear client communication, internally and externally, delivering work on time, and completing
revisions promptly as requested.

Motyv Marketing Agency Full-time, in-house, remote
Copywriter
October 2025 – February 2026
 Successfully planning and executing content strategies across multiple projects, delivering content for 15
clients/LinkedIn accounts—averaging around 60 posts/texts per week;
 Drafting detailed specifications for designers and transcribing client interviews to support content creation;
 Conducting marketing analysis of clients’ target audiences and competitors on LinkedIn;
 Creating diverse LinkedIn content, including posts, carousels, articles, polls, questionnaires, and infographics;
 Reporting on completed tasks and participating in regular videoconference meetings to ensure team
alignment.

Education:

Lesya Ukrainka Volyn National University
Faculty of Foreign Philology
Major: English Language and Literature
2009 – 2014

Technical Skills:

 Office Tools: Microsoft Word, PowerPoint, Excel; Google Workspace; LibreOffice.
 Communication Platforms and CRM Tools: Slack, Wrike, MatterMost, ClickUp, Worksection; Twilio Flex,
Zendesk.
 Writing, Translation, & Editing Tools: Hemingway Editor, Copyleaks AI Detector, Copyscape, GPTZero, Small
SEO Tools, Duplicate Word Finder, Grammarly, Winston AI; DeepL, Reverso, Multitran.
 Design Tools: Adobe Photoshop; Lightroom.
 AI agents/LLMs: GPT, Gemini, Grok, Claude.
 Other: Okta; Bitwarden; Google Authenticator, Passbolt, Solidgate.

Social Media Proficiency:

 LinkedIn, Workplace, Facebook, Instagram, Threads, Twitter/X.

Language Proficiency:

 Ukrainian: Native
 English: Fluent/Proficient
 German: Pre-Intermediate
 French: Beginner

Certifications:

April 2021
 Completed "Subtitling for DTT: Main Course + Supplementals" by Sublime (a Netflix vendor).

Additional Experience:
Volunteer Work

All-Ukrainian Youth Public Organisation Ukrainian People’s Youth
 Supported youth self-governance preparation and assisted in organising events, including festivals, concerts,
performances, and exhibitions.
November 2010 – May 2011

World Wildlife Fund Ukraine
 Translated materials related to hydropower sector reform and sturgeon population restoration in the
Ukrainian part of the Danube (Ukrainian to English).
  Translated subtitles for short environmental documentaries (Ukrainian to English).
April 2017 – July 2020

Angar. Ukraine Charitable Foundation
 Translated medical supplies lists (Ukrainian to English).
February 2022 – March 2023

Projects related to professional qualifications

Frontera Creative Association
 Translated electronic correspondence, grant applications and reports (Ukrainian to English).
February 2022 – Present

NGO Garmyder Creative Association (Garmyder Independent Theatre)
 Subtitle translation for the performance A Hundred Ways to Say ‘To Talk’ (Ukrainian to English).
August 2021
 Subtitle translation for the documentary A Look into the Future (Ukrainian to English).
March 2024

Projects related to personal pursuits and aspirations as a photographer:

 Photographing masterclasses for Volyn Sunny Kinds (Pubic Organisation of Parents of Children with Down
Syndrome).
2024
 Photographing Theatrical Encounters Festival of 2024 (festival of theatrical groups and creative associations
for people with physical and mental disabilities).
2024
 Photographing the Wandering Hanger: The Theatrical Festival Beyond the Boundaries of Theatrics.
September 2019

Activities outside the scope of the professional domain:

NGO Creative Association Garmyder (Garmyder Independent Theatre)
February 2012 – Present
 Actress, photographer, translator, and assistant consulting researcher.