Сергій

Troian Serhii, 26.10.1992
Rivne, Ukraine
Shepetivka, Khmelnytskyi region (place of birth)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)

EXECUTIVE ASSISTANT | OPERATIONS & COORDINATION

Executive Assistant with strong operations and project coordination background in IT and non-
profit sectors. Experienced in managing executive calendars, meetings and travel, handling
cross-functional coordination, preparing reports and documentation, and ensuring smooth
communication with clients and partners. Used to working in fast-paced environments,
supporting business priorities, tracking deadlines, and maintaining confidentiality.

Key Skills

IT Project Coordination: discovery → planning → delivery → release
Executive support: calendar management, meeting coordination, travel planning
Stakeholder communication: clients, partners, internal teams
Task & deadline tracking, prioritization, follow-ups
Documentation: briefs, meeting notes, requirements, reports
Cross-functional coordination (design, development, marketing)
Process setup and operational improvements
Risk/issue tracking and escalation
Recruitment support: interviews, onboarding coordination
Requirements gathering & documentation, task decomposition
Sprint planning, prioritization, workload balancing
Stakeholder & client communication, demos, issue resolution
Risk tracking, dependency management, status reporting
Team coordination (designers, developers, marketing)

Work Experience
Executive Assistant to CEO / Project Coordinator — JDI (IT Company)

Feb 2022 – Jan 2026

Managed multiple IT projects end-to-end from discovery to release: clarified scope,
collected requirements, planned sprints, tracked progress and deadlines, and reported
status to the CEO and clients.
Managed the CEO’s schedule, coordinated meetings, calls, and follow-ups; ensured
priorities were aligned with business goals.
Helped build and scale internal operations in a company from launch stage: introduced
basic planning routines, task systematization, and reporting practices. Prepared
operational updates for the CEO: delivery status, risks, dependencies, and next steps.
Owned client communication: gathered business requirements, converted them into
technical tasks, ran demos, handled requests, and supported conflict resolution.
Coordinated cross-functional teams (design, development, marketing): assigned tasks,
monitored progress, supported prioritization, estimated effort, and balanced team
workload.
Supported business analysis: prepared functional/technical specifications and suggested
product improvements based on client needs.
Contributed to process optimization: proposed and aligned refactoring initiatives and a
transition to React to improve scalability and development speed.
Tracked risks and critical dependencies and ensured stakeholders were informed early.
Participated in recruiting: interviewing, onboarding, and team formation.
Organized CEO operations: scheduling, meetings, travel coordination, and partner
communications.

Assistant to Director / Acting Director (2017–2019) — Charitable
Organization “Swarog Foundation”

(Dates provided: 2016 – 2021; please verify exact start/end months)

Built partnerships and coordinated educational, sports, and medical social projects.
Supported recruitment: sourcing, interviewing, and team selection.
Contributed to grant applications, analytical materials, reports, and public
communications.
Organized charitable events and coordinated stakeholder meetings (public sector, local
councils, MPs).
Worked with activists and media; supported reputation building and communications
strategy.
Managed social media presence: Facebook, Twitter, Instagram, YouTube; supported
SMM promotion using Google/Facebook tools.
Achievements: The foundation won 1st place in the national charity competition
“Charitable Ukraine” (regional charity category) in 2017 and 2018.

Political Operations / Regional штаб — Kyiv Region

Aug 2019 – Apr 2020

Coordinated field operations, communications with local communities and teams, and
execution of planned activities.
Assisted with event organization, materials preparation, and reporting.

Journalist — “Slovo Hromady”

Jun 2019 – Mar 2020

Produced articles, interviews, and materials for online and print publication.
Supported content distribution via social media.

Education
National University “Ostroh Academy” — Ostroh, Ukraine

Sep 2010 – Jun 2014
Bachelor’s degree — Political Science
Faculty: Political and Information Relations

Languages
Ukrainian — Fluent | Russian — Fluent | English — Upper Intermediate | Polish — Basic

Additional Information
Driver’s license: B, C (driving experience stated: 14 years)
Computer Typing / Data Entry Operator course completed.
Project Management Foundations, Initiation, and Planning course completed.
Project Lifecycle, Information Sharing, and Risk Management course completed
Introduction to Agile Development and Scrum course completed