Yaroslav

Yaroslav Mazurkevych
SALES MANAGER

SUMMARY
Sales enthusiast with a focus on building professional networks and identifying
business opportunities. I excel at researching client needs and presenting value-
driven solutions. My approach is rooted in clear communication and persistence,
ensuring a smooth transition from lead generation to relationship management. I
am committed to hitting KPIs and scaling with a forward-thinking sales team.

CONTACTS
EXPERIENCE
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
FINANCIAL COMPANY “PRIMOCOLLECT”
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: @yaroslavmazurkevych Financial Company “PRIMOCOLLECT”, 2025
Linedin: [відкрити контакти](див. вище в блоці «контактна інформація») Conducting negotiations with clients regarding the repayment of outstanding
mazurkevych-034bb6299 debts
Location: Lviv Assessing clients’ solvency and assisting in resolving financial issues in the
most optimal way
Analyzing documents submitted by clients, based on which individual
repayment terms may be offered
LANGUAGES Earned a fast-track promotion to the long-term client management department
English: B2 based on high performance and negotiation success

SALES MANAGER
TOOLS Online Store “#ONE”, 2024

1C, Excel Making outbound calls to clients to confirm order details
Handling inbound calls, answering questions, and creating orders by phone
Communicating with clients via social media and messengers
Managing the customer database
CERTIFICATIONS Upselling company products during each call

English course | Link CUSTOMER SUPPORT REPRESENTATIVE
Spacedeer
Sep 2020 - Dec 2020 Vodafone, 2021-2023
Handling incoming calls, answering questions, and resolving technical issues
General IT course | Link
Training and onboarding new employees
IT Step
Consulting internal employees on customer issues
Sep 2016 - Sep 2019

EDUCATION
LVIV POLYTECHNIC NATIONAL UNIVERSITY, 2024–2025
Master’s Degree in Publishing and Printing

UKRAINIAN ACADEMY OF PRINTING, 2021–2024
Bachelor of Computer Science