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Досвід роботи

Personal assistant

з 10.2025 по 01.2026 (4 місяці)
Monaco based family, Дистанційно (Приватні особи)

Operated in high-expectation private environment, providing structured
recommendations to support decision-making.

Assisted with coordination of
household and service staff, ensuring clear communication and smooth daily
operations.

Organized personal travel: flights, accommodation, transfers.

Anticipated needs and handled ad-hoc requests with a high level of discretion.

Receptionist

з 07.2025 по 08.2025 (2 місяці)
Cloitre St. Louis Hotel 4* , Avignon, Інші країни (Готельно-ресторанний бізнес)

Managed guest check-in and check-out. Handled reservations and email сommunication.

Processed payments and ensured accurate billing.

Coordinated with housekeeping to ensure room readiness.

Resolved guest complaints, ensuring a high level of client satisfaction.

Receptionist & Guest Relations

з 06.2024 по 02.2025 (9 місяців)
Chardonnay Hotel 4* , Avignon, Інші країни (Готельно-ресторанний бізнес)

Handled guest bookings and inquiries through Booking.com and email platforms.

Managed guest check-in and check-out.

Managed group requests
and prepared tailored proposals.

Merchandising Supervisor

з 06.2024 по 08.2024 (3 місяці)
OLYMPIC GAMES, Paris, Інші країни (Готельно-ресторанний бізнес)

Coordinated logistics for merchandising operations during the Olympic Games
2024.

Supervised a team and ensured operations ran smoothly.

Executive Assistant to CEO

з 05.2023 по 04.2024 (1 рік)
AltexSoft, Дистанційно (IT)

Supported a C-level executive in fast-growing international IT company, managing priorities across multiple time zones.

Organized international business
and personal travel (flights, accommodation, itineraries, visas, last-minute changes).

Acted as a central coordination point between the CEO, internal teams and external partners.

Prepared documents, summaries and background information to support executive decision-making.

Built and maintained structured filing systems and internal assistant guidelines to optimize workflows.

Anticipated operational needs, identified potential issues and proposed solutions
proactively.

Supported both professional and selected personal matters to ensure seamless day-to-day operations.

Business Development Officer

з 01.2022 по 05.2023 (1 рік 5 місяців)
YNEO, Інші країни (Медицина, охорона здоров'я, аптеки)

Conducted market research and competitor analysis across European and
Scandinavian markets.

Identified potential distributors and business partners, initiating outreach and negotiations.

Prepared market entry analysis for UAE
business expansion

Sales & Event Specialist

з 02.2021 по 09.2021 (8 місяців)
Grand Cosmopolitan Hotel 5* Dubai, Інші країни (Готельно-ресторанний бізнес)

Coordinated hotel site inspections and client familiarization visits.

Managed event schedules, vendor communication and on-site logistics.

Prepared proposals and supported client negotiations.

Acted as liaison between sales, operations and F&B departments.

Ensured high service standards throughout
event execution.

Administrative Assistant – Food & Beverage Department

з 03.2018 по 12.2020 (2 роки 10 місяців)
The St. Regis Abu Dhabi Hotel 5*, Інші країни (Готельно-ресторанний бізнес)

Managed event reservations, contracts and licensing documentation for F&B
outlets.

Coordinated communication between kitchen, service teams and management to ensure smooth operations.

Prepared operational reports, schedules and internal documentation.

Supported budget tracking and expense control processes.

Supervised on-site execution of private and corporate events.

Optimized administrative workflows to improve efficiency within the department.

Restaurant Supervisor - Brasserie

з 09.2015 по 09.2017 (2 роки)
The St.Regis Dubai Hotel 5*, Інші країни (Готельно-ресторанний бізнес)

Supervised daily restaurant and event operations.

Led and trained service teams
to maintain premium hospitality standards.

Coordinated table setups, event
preparations and service flow.

Managed guest relations and resolved service
issues promptly.

Banquets Concierge & Supervisor

з 06.2013 по 07.2015 (2 роки 2 місяці)
The St. Regis Abu Dhabi Hotel 5*, Інші країни (Готельно-ресторанний бізнес)

Coordinated banquet operations for large-scale events (up to 600 guests).

Acted as liaison between clients, kitchen and service teams.

Managed event logistics, timing and on-site coordination.

Ensured flawless execution of VIP and corporate events.

Supported team supervision and workflow organization

Освіта

Донецький Національний університет

Економічний, Міжнародна економіка, Донецьк
Вища, з 2003 по 2009 (6 років)

Знання і навички

• Самомотивація
• Booking.com
• Бронювання номерів
• Активність
• Урегулювання конфліктів
• Уміння працювати в режимі багатозадачності
• Комунікабельність
• Відповідальність
• Організованість
• Здатність до навчання
• Ведення документації
• Адаптивність

Знання мов

• Англійська — вільно
• Французька — середній
• Українська — вільно