Сервіс пошуку роботи №1 в Україні
Favour
Customer service manager
- Розглядає посади:
- Customer service manager, Sales manager, Dispatcher, Customer support representative, Sales representative, Продукт-менеджер, Адміністратор, Комьюніті-менеджер, Фахівець з документообігу, Менеджер з розвитку
- Вік:
- 23 роки
- Місто проживання:
- Київ
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав телефон .
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/17335473/
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
Amadi Favour Ifeanyichukwu
Customer Operations Manager
[відкрити контакти ](див. вище в блоці «контактна інформація») [відкрити контакти ](див. вище в блоці «контактна інформація») No 22 Bassey duke street New Haven Enugu
21/01/2003 https://t.me/badboyfav
Profile
Results-driven Customer Operations Manager and Registered Nurse with a proven track record of optimizing operations,
strengthening client relationships, and delivering high-quality healthcare support. Expert in coordinating teams, streamlining
workflows, and resolving complex issues in fast-paced environments. Recognized for improving service efficiency, enhancing
customer and patient satisfaction, and delivering dependable, people-centered solutions that support organizational goals and
quality care standards.
Professional Experience
Customer Operations Manager / Registered Nurse 2024 – Present | Nigeria
University of Nigeria Teaching Hospital (UNTH)
Oversee daily customer/patient operations within a high-volume tertiary healthcare facility, ensuring efficient service delivery
•
and exceptional patient experience.
Coordinate multidisciplinary teams to streamline workflows, reduce waiting times, and improve overall operational efficiency.
•
Manage patient relations, resolve complex service issues, and maintain high satisfaction standards in a fast-paced clinical
•
environment.
Customer Operations Coordinator 2023 – 2024 | Nigeria
International Client Services Unit
Managed customer service operations for international clients, ensuring timely resolution of inquiries across phone, email, and
•
digital channels.
Utilized CRM systems to track customer interactions, monitor service performance, and improve client retention.
•
Coordinated service delivery between internal teams and overseas partners to maintain seamless customer experience.
•
Customer Operations Manager 2022 – 2023 | Nigeria
Reddington Hospital
Supervised a team of administrative and support staff, ensuring smooth hospital operations.
•
Used CRM systems to track patient interactions, follow-ups, and satisfaction metrics.
•
Supported revenue growth by assisting in patient outreach, referrals, and private service coordination.
•
Certificates
Education, school of nursing, UNTH, Nigeria 2020-2024
Skills
Customer Relationship Management (CRM) Operations Management
Leadership & Team Coordination Time Management & Multitasking
Proficient in Microsoft Word, Excel, PowerPoint Active Listening & Communication Skills
Languages
English Language
Customer Operations Manager
[
21/01/2003 https://t.me/badboyfav
Profile
Results-driven Customer Operations Manager and Registered Nurse with a proven track record of optimizing operations,
strengthening client relationships, and delivering high-quality healthcare support. Expert in coordinating teams, streamlining
workflows, and resolving complex issues in fast-paced environments. Recognized for improving service efficiency, enhancing
customer and patient satisfaction, and delivering dependable, people-centered solutions that support organizational goals and
quality care standards.
Professional Experience
Customer Operations Manager / Registered Nurse 2024 – Present | Nigeria
University of Nigeria Teaching Hospital (UNTH)
Oversee daily customer/patient operations within a high-volume tertiary healthcare facility, ensuring efficient service delivery
•
and exceptional patient experience.
Coordinate multidisciplinary teams to streamline workflows, reduce waiting times, and improve overall operational efficiency.
•
Manage patient relations, resolve complex service issues, and maintain high satisfaction standards in a fast-paced clinical
•
environment.
Customer Operations Coordinator 2023 – 2024 | Nigeria
International Client Services Unit
Managed customer service operations for international clients, ensuring timely resolution of inquiries across phone, email, and
•
digital channels.
Utilized CRM systems to track customer interactions, monitor service performance, and improve client retention.
•
Coordinated service delivery between internal teams and overseas partners to maintain seamless customer experience.
•
Customer Operations Manager 2022 – 2023 | Nigeria
Reddington Hospital
Supervised a team of administrative and support staff, ensuring smooth hospital operations.
•
Used CRM systems to track patient interactions, follow-ups, and satisfaction metrics.
•
Supported revenue growth by assisting in patient outreach, referrals, and private service coordination.
•
Certificates
Education, school of nursing, UNTH, Nigeria 2020-2024
Skills
Customer Relationship Management (CRM) Operations Management
Leadership & Team Coordination Time Management & Multitasking
Proficient in Microsoft Word, Excel, PowerPoint Active Listening & Communication Skills
Languages
English Language
Схожі кандидати
-
Спеціаліст клієнтського сервісу
Дистанційно, Київ -
Менеджер з підтримки клієнтів
Дистанційно -
Customer service manager
Дистанційно, Дніпро -
Customer service manager
Дистанційно -
Customer support manager
30000 грн, Дистанційно -
Customer service manager
Дистанційно
Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/17335473/