Міла

LIUDMYLA GULPA
Quality Engineer

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Professional Summary

Experienced and detail-oriented Quality Engineer with over 8 years of experience in the
automotive and manufacturing industries. Adept at applying data-driven approaches to
improve product quality, reduce defects, and ensure customer satisfaction. Skilled in ISO
9001, IATF 16949 standards, FMEA, PPAP, SPC, and 8D methodologies. Recognized for
strong analytical abilities, documentation, and cross-functional collaboration.

Key Skills

Technical Skills

 Measurement Tools: Zwick Machine, Micrometers, Microscopes

 Quality Tools: FMEA, PPAP, Control Plan, SPC, MSA, 8D

 Standards: ISO 9001, IATF 16949, ISO 26262

 Quality Systems: Document Control, CAPA, Non-Conformance Analysis

 Software: Microsoft Excel, Word, PowerPoint

Analytical & Soft Skills

 Root Cause Analysis

 KPI Monitoring & Reporting

 Clear Communication & Documentation

 Time Management & Team Collaboration

 Problem Solving under Time Constraints
 Professional Experience

Customer Quality Engineer

(Molding production)
Flex Ukraine | Feb 2025 – Present

 Ensured consistent product quality in plastic injection molding processes under ISO
9001.

 Conducted root cause analysis using 8D methodology, reducing customer
complaints by 30%.

 Updated Control Plans and quality documentation in line with production changes.

 FMEA applied to assess risks and improve process reliability.

 Supported audits and ensured compliance with customer-specific and industry
requirements.

 Trained operators and inspectors on defect detection and proper quality
documentation.

Senior Quality Engineer

(Automotive industry)
Gentherm Ukraine | Aug 2023 – Feb 2025

 Led development of inspection methods and implemented SPC to monitor process
stability.

 Reduced recurring non-conformance by 32% through CAPA and 8D initiatives.

 Managed quality documentation for process and system audits.

 Coordinated with engineering and production teams to ensure process conformity.

 Prepared and reviewed quality reports, highlighting improvement areas.

Quality Engineer
Gentherm Ukraine | Jun 2019 – Aug 2023
  Created and maintained Control Plans, PPAP documentation, and Quality Alerts.

 Collaborated on process validation and failure investigations.

 Production data analyzed to identify trends and quality risks.

 Led training sessions on quality standards and defect prevention.

 Participated in daily and weekly production quality meetings.

Quality Engineer

(Textile production)
TOV Sanders-Wynogradiw | Jan 2017 – Sep 2018

 Reviewed specifications, work guides, and production records for accuracy.

 Analyzed production issues and proposed quality improvements using root cause
analysis.

 Developed and monitored KPIs for quality performance.

Quality Controller
TOV Sanders-Wynogradiw | Nov 2015 – Jan 2017

 Performed incoming raw material inspections.

 Interpreted engineering drawings and flow diagrams.

 Maintained communication with suppliers regarding quality issues.

Education

National University “Lviv Polytechnic”

(Sep 01, 2019 - Feb 01, 2021)
Institute of Computer Technologies, Automation and Metrology
Qualification: Department of Metrology, Standardization and Certification
Qualification Level - Master’s degree
Transcarpathian State University
(Aug 30, 2004 - Feb 25, 2010)
International Relationships
Qualification Level - Master’s degree

Certifications

 IATF 16949:2016 Internal Auditor – TEQUA International Ltd. (Jul 2021)

 Automotive Core Tools for Process and System Auditors (Apr 2022)

 SPC – Statistical Process Control (Oct 2022)

 ISO 26262:2018 – Functional Safety (Oct 2022)

 Everything DISC – Communication & Teamwork (Dec 2022)

Languages

 Ukrainian – Native

 English – Intermediate (actively improving)

 Czech – Beginner