Контактна інформація

Шукач вказав телефон , ел. пошту, Facebook, Instagram та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/17406858/

Досвід роботи

Sales Executive

з 01.2025 по 12.2025 (1 рік)
Pecuniary, Remote (Education and science)

1) Led and supervised a remote sales team, ensuring consistent adherence to the company’s established sales funnel and performance standards.

2) Managed inbound leads generated by the company, overseeing the end-to-end conversion process from initial contact to final enrollment.

3) Structured and monitored multi-stage sales engagement: introductory calls, follow-up qualification assessments, final conversion calls, and strategic email follow-ups.

4) Drove monthly sales performance by tracking metrics, coaching representatives, and optimizing conversion strategies.

5) Ensured team accountability, productivity, and consistent delivery of sales targets over a 12-month tenure.

6) Maintained high operational efficiency in a fully remote environment through clear communication, performance monitoring, and process discipline.

Chief operating officer

з 01.2022 по 08.2024 (2 роки 8 місяців)
OG Capital, Remote (Finance, banking, and insurance)

- Moved from a Customer Support Representative to this role as a promotion.
• Directed daily business operations, leading workflow improvements across teams.
• Strengthened customer experience strategies and internal service systems.
• Managed reporting, performance monitoring, and strategic execution.

Customer support representative

з 01.2020 по 12.2022 (3 роки)
OG Capital, Remote (Finance, banking, and insurance)

1) Served as frontline support for clients, improving onboarding and engagement.
2) Resolved customer inquiries efficiently, increasing client retention.
3) Handled customer inquiries, complaints, and follow-ups professionally, helping resolve issues quickly and maintain strong long-term client relationships.

Освіта

Bingham University

Mass Communication, Zaporizhzhia
Вища, з 2013 по 2019 (6 років)

Anglican Girls Grammar School Apo 1 Abuja

Zaporizhzhia
Середня, з 2003 по 2009 (6 років)

Додаткова освіта та сертифікати

Alx -Virtual Assistant

10 weeks

Знання і навички

• Organizedness
• Data management
• Understandability
• Effective communication
• Conflict settlement
• Teamwork
• Listening skills
• Active listening
• Empathic
• Patience
• Adaptability
• Time management
• Friendly attitude
• Communicability

Знання мов

Англійська — вільно

Рекомендації

Bisola Ehi Ogolowa

Bisola Ehi Ogolowa

Sales manager, WellClean Solutions Inc.