Ruslana

Ruslana Khimiak
Travel & Expenses Accountant
Email: [відкрити контакти](див. вище в блоці «контактна інформація») Tel. [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

SUMMARY
T&E specialist with strong expertise in SAP Concur administration, Concur Intelligence reporting, and global audit &
compliance. Skilled in resolving complex expense issues, managing corporate card programs, and optimizing
cross-market processes. Deliver data-driven insights, clear documentation, and high-quality support in fast-paced,
multinational environments.

AREA OF EXPERTISE
• SAP Concur Administration
• Concur Intelligence (Cognos) Reporting & Ad‑Hoc Analysis
• T&E Audits, Compliance & Policy Interpretation
• Corporate Card Program Management (CITI)
• Travel Vendor Support & Issue Resolution
• Process Optimization, Automation & SOP Governance
• Training, Documentation & Knowledge Transfer

WORK EXPERIENCE
Travel & Expenses Accountant, Nestlé Business Solutions Lviv (remote)
07/2024 - Present, Lviv, Ukraine
• SAP Concur Travel & Expense: Administered the platform, supporting configuration updates, process optimization,
and system enhancement initiatives.
• Concur Intelligence (Cognos): Used Concur Intelligence extensively for End‑of‑Employment processes to retrieve
open reports, unsubmitted expenses, unassigned transactions, and compliance exceptions, ensuring accurate
and policy‑aligned employee offboarding.
• Ad‑Hoc Reporting & Analysis: Leveraged Concur Intelligence to extract datasets and perform detailed analysis for
ad‑hoc business, HR, audit, and compliance requests across multiple markets.
• CITI Card Administration: Managed corporate CITI cards, provided cardholder support, resolved disputes, liaised
with Citibank, and prepared expense reports.
• SLA Performance: Achieved ≥97% SLA for T&E audit activities and ≥96% SLA in AppZen AI-based audits
• Stakeholder Collaboration: Led Weekly Status Review meetings with the French market, ensuring clear agendas,
structured action tracking, and consistently high NPS
• SOP Governance: Completed SOP governance for the French market and contributed to global compliance
initiatives.
• Process Automation: Executed automation and standardization initiatives, achieving 0.01 FTE operational savings
• Travel Vendor Insights: Analyzed airfare and rail spend, vendor‑related exceptions, duplicate transactions, and
affidavits to improve spend transparency, compliance accuracy, and vendor performance evaluation.
• Duplicate Detection: Enhanced duplicate detection for Airfare/Train expenses, identifying approximately 30
previously missed duplicates per month
• Power BI Reporting: Developed a Power BI dashboard to visualize audit findings and key KPIs, improving
decision-making and operational transparency
• AppZen Rule Configuration: Proposed and validated threshold changes for AppZen audit rules based on risk trends
and compliance findings.
• Compliance Review: Conducted compliance assessments and provided recommendations to refine thresholds for
key expense categories.
• Knowledge Transfer: Facilitated knowledge sharing across markets, ensuring continuity, consistency, and
high-quality service delivery.
• CATS & HR Compliance: Maintained strong CATS discipline with 98–99.9% monthly completeness and ensured
adherence to HR requirements.
• Global Operational Support: Supported LATAM operations during staffing shortages, ensuring uninterrupted service
delivery.
• International Market Expertise: Performed detailed T&E audits for Japan and managed End‑of‑Employment
processes for Portugal,

Project manager, Borderlands Foundation (remote)
03/2023 - 06/2024, Kyiv, Ukraine
Volunteer organization
• Team Recruitment & Leadership: Conducted interviews, selected qualified candidates, and built a high‑performing
team; provided ongoing management, guidance, and performance oversight.
• Scheduling & Workflow Management: Developed and maintained work schedules for copywriters and illustrators,
ensuring balanced workloads and efficient task distribution.
• Task Execution Oversight: Monitored timely completion of tasks across multiple platforms, including YouTube,
Twitter, Facebook, Instagram, the main website, and landing pages, ensuring consistent delivery and content
quality.

Manager, Assistant accountant, Vitality Electric (remote)
10/2021 - 02/2023, Sacramento, USA
• ServiceTitan: Managed financial tasks, including creating and sending invoices, collecting payments, and
configuring employee accounts. Assigned user roles, configured access rights, updated user information, and
managed appointment scheduling by assigning technicians based on skills and availability
• Data Management: Entered project data into Excel for accurate record-keeping
• Financial Oversight: Controlled fund flow using the Chase program
• Reporting: Developed payment reports for projects
• Team Management: Oversaw electricians' work and supported the team leader
• Salary Calculation: Calculated employee salaries for reporting
• Efficiency Analysis: Assessed project and electrician efficiency
• Training Development: Created instructions for new employees on using the mobile version of ServiceTitan

EDUCATION
Master in Business Administration
Lviv Educational-Scientific Institute of the Banking University
09/2014 - 06/2016, Lviv, Ukraine
Bachelor of Finance and Credit
Lviv Institute of Banking of the University of Banking of the National Bank of Ukraine (Kyiv)
09/2010 - 06/2014, Lviv, Ukaine

ADITIONAL INFORMATION
Languages: English – B2; Polish – A2; Ukrainian – C2
Courses: Power BI basic; Power Query; AppZen Certified Professional; AppZen Expense Audit Certified